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ttalps2000
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Joined: Apr 07, 2009
Posts: 4
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 Posted: Sun Jan 10, 2010 7:52 pm Post subject: TomTom One wont turn on! |
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I have a TomTom one that was working perfectly fine. Went to use it the next time and it wouldnt switch on! I have tried removing the card and resetting, to no avail!
When i connect it to the computer it doesnt recognise the device! Have tried 2 computers with the same result!
When i plug it in to charge, the green light is very very dim and not bright like it usually is!
Any suggestions? Cant seem to get anywhere with it!
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Mon Jan 11, 2010 12:49 am Post subject: |
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Sorry, no good suggestions....
Could be the charger has failed and blown it up.
Any possibly you used a different charger (with a higher output voltage) by accident and blew it up? |
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ttalps2000
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| Posted: Mon Jan 11, 2010 8:08 am Post subject: |
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Hi
No, only the proper TomTom in car charger has been used. Have tried another TomTom charger too with no luck!
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shabtomtom
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Joined: Jan 07, 2010
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| Posted: Mon Jan 11, 2010 8:22 am Post subject: |
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My mate's old ONE V1 did something similar a while back.
I got it back on by connecting the charger, pressing paperclip into reset & holding down the ON button all at the same time.............worth a try??? |
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Gee-Pee
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Joined: Feb 10, 2005
Posts: 1951
Location: Mostly somewhere in Essex
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| Posted: Mon Jan 11, 2010 11:28 am Post subject: |
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Which version of the ONE have you got? If it's the One IQ, then it does not have a paper clip reset, you have to hold down the On/Off button for about 30 seconds for a reset. You could try that 
Can't suggest the usual 'fixes' and suggest that Andy's comments are more pertinent. Have you asked TT Support 
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ttalps2000
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| Posted: Mon Jan 11, 2010 4:47 pm Post subject: |
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Have just tried as suggested above, to no avail!
Just spoken to TomTom and they "think" it may be a USB plug problem, but pay them around £75 and they will sort it out!  |
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Gee-Pee
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Location: Mostly somewhere in Essex
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| Posted: Mon Jan 11, 2010 5:11 pm Post subject: |
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| ttalps2000 wrote: | Have just tried as suggested above, to no avail!
Just spoken to TomTom and they "think" it may be a USB plug problem, but pay them around £75 and they will sort it out! |
How old is the device and which model?
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ttalps2000
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| Posted: Mon Jan 11, 2010 5:32 pm Post subject: |
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| its a TomTom ONE V2 and is about 3 years old, if not older! |
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Gee-Pee
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Joined: Feb 10, 2005
Posts: 1951
Location: Mostly somewhere in Essex
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| Posted: Mon Jan 11, 2010 5:42 pm Post subject: |
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| ttalps2000 wrote: | | its a TomTom ONE V2 and is about 3 years old, if not older! |
You could buy a brand new one for less than TT are asking to have a look at it. (Assuming it is a Regional version.) Maybe it is retirement time for it, unless you can make a noise with TT & get a better offer  See if they will take it in Part/Ex for a new one. Sorry.....
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