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TT Guarantee period UK

 
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peasemore
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Joined: Aug 03, 2007
Posts: 379
Location: Berkshire

PostPosted: Sat Mar 14, 2009 9:51 am    Post subject: TT Guarantee period UK Reply with quote

When I bought mine 11mths ago sure Amazon site said guarantee was 1 year.
Have seen several posts here talking of 2 years cover; which is valid?

Tks
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Gel
Lifetime Member Thames Valley, Berkshire, UK
Mazda CX-5 built in SatNav- not sure if TT or not. Garmin NUVI in reserve.
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Sat Mar 14, 2009 9:54 am    Post subject: Reply with quote

1 year according to TT Website. Where did you see 2 years and are you sure they are not talking about 2 year map updates?
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mikealder
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Posts: 19638
Location: Blackpool , Lancs

PostPosted: Sat Mar 14, 2009 9:57 am    Post subject: Reply with quote

The warranty period will depend upon the device, I think the last hardware to offer the two year warranty was the x10 range, everything since then has been down to a 12 month warranty - I doubt there will be many x10 devices still covered by the two year warranty by now though due to the products age.

If you want to check the warranty duration for your own device go to the Licences folder on the device and open the applicable warranty text file, it should be something like "LW-1y-English 2007_NO US CAN" - Mike
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peasemore
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Joined: Aug 03, 2007
Posts: 379
Location: Berkshire

PostPosted: Sat Mar 14, 2009 10:00 am    Post subject: Warranty 1 or 2 Reply with quote

Thanks for that; this link had given me false hope!

http://www.tomtom.com/lib/doc/legal/lw/LW-English-NO_US%20CAN.pdf
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Gel
Lifetime Member Thames Valley, Berkshire, UK
Mazda CX-5 built in SatNav- not sure if TT or not. Garmin NUVI in reserve.
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mikealder
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PostPosted: Sat Mar 14, 2009 10:06 am    Post subject: Reply with quote

The 720 is a 12 month warranty, the only two units I have with two year warranty cover is the 910 (out of date and burnt out) and the Original One XL - Mike
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PaulB2005
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Location: Durham, UK

PostPosted: Sat Mar 14, 2009 10:07 am    Post subject: Reply with quote

That link comes from a page that states

Quote:
TomTom GO 510
TomTom GO 710
TomTom GO 715
TomTom GO 910
TomTom ONE
TomTom ONE New Edition
TomTom RIDER
Accessories that explicitly refer to www.tomtom.com/legal on its packaging and purchased by you prior to 1 April 2007


As you'd mentioned you bought your unit 11 months ago i didn't mention this however Mike has given a more complete answer above.
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