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chrisjmarsh Occasional Visitor
Joined: Jul 20, 2008 Posts: 8
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Posted: Fri Oct 03, 2008 9:42 pm Post subject: tomtom 730 error messages |
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hi
i bought a 730 but i think i have messed up the file system and i am having problems with error messages like "unable to save map setting - file access error" in a red box top right of screen, also the unit keeps reboorting, is it possible to reload the unit to factory defaults and wipe any thing i have done.
thanks Chris |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Sat Oct 04, 2008 12:16 am Post subject: |
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Presume it is too late to say you should always make a full backup BEFORE you start tinkering?
Do one now anyway, in case things get worse. Instructions are in the Faqs in the "sticky topics" at the top of the TomTom-specific forum section HERE
Now, there IS a "return to factory settings" in the menus (you need to have the menus set "to show ALL menu options" in the preferences). But obviously that won't put back anything you've lost.
Any idea of exactly what you did?
If that doesn't help, the next thing to try is to delete the system files from the TomTom - that is the "loose" files that are not in any folders LEAVE ALL THE FOLDERS ALONE.
Then if you connect to the PC and use TT's "Home" utility, you should be able to re-load the system files using "Update my device".
If none of that makes any sense, ask again and we'll try to spell it out in longer descriptions. |
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chrisjmarsh Occasional Visitor
Joined: Jul 20, 2008 Posts: 8
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Posted: Sun Oct 05, 2008 11:35 am Post subject: |
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Sorry for the delay in replying (been away on short break)
i will give it a go and see what happens
thanks again
Chris |
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chrisjmarsh Occasional Visitor
Joined: Jul 20, 2008 Posts: 8
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Posted: Mon Oct 06, 2008 7:33 pm Post subject: |
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Hi again
i have now done as you said and deleted all of the loose system files and i have upodated the 730, i will try it tommrow and see how it goes, i did try to do the restore from the tomtom home icon from the original back up i did but it said that it could not complete the restore. Many thanks for the advice
( i was reading on the forums of other owners having the same sort of problems, rebooting and error messages, was also wondering if tomtom had not got it quite right ???? )
anyway thanks again
Chris |
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chrisjmarsh Occasional Visitor
Joined: Jul 20, 2008 Posts: 8
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pcaouolte Frequent Visitor
Joined: Dec 27, 2006 Posts: 998 Location: South Lincs, UK.
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Posted: Mon Oct 06, 2008 8:06 pm Post subject: |
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First try to get a Windows Explorer (not tomtom home) backup of your device as explained in FAQ # 1 here.
You may still have trouble with the gnsdata file whilst trying to get this backup if so there is a discussion of the gnsdata problem here but do get that Windows Explorer backup first if at all possible. _________________ Paul |
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chrisjmarsh Occasional Visitor
Joined: Jul 20, 2008 Posts: 8
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Posted: Mon Oct 06, 2008 9:41 pm Post subject: |
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hi
i have a back up done with explorer except for he gnsdata file and i have run the clear flash tool
Thanks
Chris |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Mon Oct 06, 2008 9:53 pm Post subject: |
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If you are happy with the backup copy you have you can format the TomTom Flash Memory then copy the backup to the device, don't worry about the missing GNS file - Mike |
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stephen26 Banned
Joined: Aug 10, 2008 Posts: 5
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Posted: Tue Oct 07, 2008 2:09 am Post subject: Re:tomtom 730 error messages |
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Hi friend,
I suggest you just use tomtom.com , you have to find out your solution from there.I know it gives total information on gps navigation system.
------------------------------------------------------
Gps Navigation System
" If one continues to fail at what one has chosen to do, for whatever the reason, change address." |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Tue Oct 07, 2008 4:31 pm Post subject: Re:tomtom 730 error messages |
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stephen26 wrote: | Hi friend,
I suggest you just use tomtom.com , you have to find out your solution from there.I know it gives total information on gps navigation system. |
Is this for real? |
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Darren Frequent Visitor
Joined: 11/07/2002 14:36:40 Posts: 23848 Location: Hampshire, UK
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Posted: Tue Oct 07, 2008 5:16 pm Post subject: |
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A troll who is now banned. _________________ Darren Griffin |
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chrisjmarsh Occasional Visitor
Joined: Jul 20, 2008 Posts: 8
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Posted: Tue Oct 07, 2008 6:19 pm Post subject: |
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Having followed your advice the troublesome tomtom is now working like it should be today, no reboots, no error messages just dose what it says on the box, can i thank all of the people who have helped me solve the problems i had with the TT730, i have not known such a quick response in a forum before and a great wealth of knowleage that is willing to be shared, all of the reply's except one mentioning no names Stephen26 were spot on
Thank you all for your advice
Chris |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Tue Oct 07, 2008 6:23 pm Post subject: |
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Great news, now that it is working correctly and you have it set up how you want take another Windows Explorer backup just in case it goes wrong at some future point, this will make re-loading easier - Mike |
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chrisjmarsh Occasional Visitor
Joined: Jul 20, 2008 Posts: 8
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Posted: Tue Oct 21, 2008 12:30 am Post subject: Update |
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just to let you guys know i have not had a single issue with the TT730 since you helped me out, its been spot on every time
Thanks again
Chris |
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