TT 720 - Handsfree calls problems

PaulD76 · Occasional Visitor Joined: May 27, 2006 Posts: 21

Hello

When I try and use the bluetooth handsfree calling on my TT720 (with a nokia N73 which is listed as compatible) the quality is pretty awful. Everyone that I call says they are barely able to understand me and I cannot make out their voice that well.. It seems the internal speaker is insufficient.

I am aware some people have had vibration problems but not heard to many problems like this.

I used to have a Garmin 310 which had very clear handsfree calling.

Any suggestions?

Brickie64 · Posted: Wed Apr 30, 2008 5:17 pm Post subject:

Paul,
I've been quite happy with the call quality on my GO720. Have you checked that the volume is turned right up ? You can set the call volume whilst in a call separate from the navigation voice volume (pretty sure if i recall correctly).

Quite a few people who post here have had variable responses to Bluetooth call quality with the GO devices, so I'm not suprised to see you've been having issues.

Not sure if you can use a separate microphone with the GO 720 device, but worth checking it out. No doubt someone else will be able to confirm.

Gav
_________________
"A good scientist is a person with original ideas. A good engineer is a person who makes a design that works with as few original ideas as possible"

Garmin Nuvi 3598 + GO 720 (+USA Map Card) + NavFree for iPhone in case all else fails ;-)

PaulD76 · Occasional Visitor Joined: May 27, 2006 Posts: 21

Hi Gav

I have the TT volume up to full, and i cannot see where there is an option to increase the volume of the handsfree call (even when on a call) so perhaps I am missing something.

It seems more to do with the quality than the volume tho. Its incredibly hard to understand what people are saying and it seems to pic up a load of background noise (I did try in my house to remove all noise).. The MIC is an idea but its not really ideal.

I do wonder if its my mobile phone not being particuarly well suited. Its a nokia N73. Maybe i will see if i can test it with another mobile.

Cheers

Andy_P · Posted: Wed Apr 30, 2008 5:48 pm Post subject:

A few pointers, but not my speciality...
You cannot use a separate mic on the x20 models.

The volume for INCOMING hands free calls is a secret volume slider. It is accessed in the same way as the normal volume control, but if you go to it DURING a call, it is actually a different control.

OUTGOING call volume may be alterable in the phone itself. Try a search for previous topics about this. There are some from the last month or so by "shadameir" which may help.

There is a common hardware fault on the x20 range, which causes BUZZING on the hands-free calls. If your symptoms could be described as that, send it back for a replacement. "DennisN" is the expert on this.

DennisN · Posted: Wed Apr 30, 2008 5:52 pm Post subject:

mikealder · Posted: Wed Apr 30, 2008 5:59 pm Post subject:

While making a call via the TomTom tap the lower left corner of the screen, this will pop up the volume slider without needing any other selections, make the adjustment and the device will use the new volume setting when you make a call - Mike

PaulD76 · Occasional Visitor Joined: May 27, 2006 Posts: 21

Cheers guys

Ive increased the volume now (why did they not make it clearer?) and did a test and it seemed ok in a quiet conditions. There was some background noise but it was usable. I will test it over the next couple of days and fingers crossed its ok now!

Apart from this, its an excellent device and i strongly recommend it for the price. A great unit.

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