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uffe73
Frequent Visitor
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Joined: Jul 23, 2004
Posts: 521
Location: Sweden
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 Posted: Fri Jan 11, 2008 5:52 pm Post subject: Feedback on mapshare updates via email |
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I thought I'd do some polling to see what experiences all MapShare users on the forum have after some timing of using the service.
So the question is:
For those of you that have requested feedback on your map corrections by filling in an email address in TomTom Home, did you receive any feedback sofar? If yes, how long after you submitted the map error did the feedback message from TomTom arrive?
I realize that it takes some time for TomTom to do a proper verification of submitted map updates but it would still be interesting to know if any map updates have been accepted at all.
I have requested feedback from TeleAtlas every time I reported map errors on the Map Insight site for the last couple of years but have never heard a whisper back. Not very encouraging....
/Ulf
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TomTom GO720T: App ver 8.351(9982/090518), OS:315187, GPS v1.20, Boot 5.5120
TT RDS-TMC: 4V00.013
Maps: Scandinavia v840.2562, Western_Europe v715.1703
Garmin GPSMap 60CSx (SW ver. 3.70) |
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Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK
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| Posted: Fri Jan 11, 2008 6:54 pm Post subject: Re: Feedback on mapshare updates via email |
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| uffe73 wrote: | | .... did you receive any feedback sofar? .... |
That's a big NO.
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Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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if1977
Lifetime Member
Joined: Nov 30, 2007
Posts: 649
Location: Doncaster
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| Posted: Fri Jan 11, 2008 6:56 pm Post subject: Re: Feedback on mapshare updates via email |
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| Oldboy wrote: | | uffe73 wrote: | | .... did you receive any feedback sofar? .... |
That's a big NO. |
Double that. 
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NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade) |
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LesP2008
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Joined: Apr 05, 2006
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Location: Herts
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| Posted: Fri Jan 11, 2008 7:13 pm Post subject: |
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| Triple that. |
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dhn
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA
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| Posted: Fri Jan 11, 2008 7:24 pm Post subject: |
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| GO-GO-910 wrote: | | Triple that. |
Sorta like: "Your call is important to us ...." and then you get disconnected.
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GerryC
Pocket GPS Moderator
Joined: Mar 01, 2005
Posts: 1513
Location: West Mids
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| Posted: Fri Jan 11, 2008 7:35 pm Post subject: |
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You put TomTom and feedback in the same sentence.
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Gerry
TomTom730T
Cameralert for Android
Brodit ProClip mount |
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uffe73
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Joined: Jul 23, 2004
Posts: 521
Location: Sweden
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| Posted: Fri Jan 11, 2008 8:02 pm Post subject: |
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| Hmmm...that's what I was kind of expecting to hear. Let's hope someone can improve the statistics with some good experiences! |
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LesP2008
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Joined: Apr 05, 2006
Posts: 524
Location: Herts
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| Posted: Fri Jan 11, 2008 9:36 pm Post subject: |
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| uffe73 wrote: | | Hmmm...that's what I was kind of expecting to hear. Let's hope someone can improve the statistics with some good experiences! |
Don't hold your breath.
I just had a thought , two world class icons in their fields
TOM TOM and EBAY.
Now if they merged wouldn't that be a corker.  |
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xda
Lifetime Member
Joined: Mar 11, 2004
Posts: 1199
Location: Park Gate
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| Posted: Fri Jan 11, 2008 11:56 pm Post subject: |
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Sorry to burst your bubble.
| Quote: | Dear Graham58
Thank you for your Map Correction(s) which we received when you last connected to TomTom HOME.
Your contribution to the TomTom Map Share community really makes a difference and helps to improve the quality of navigation for you and every other Map Share user.
Our dedicated Map Share team, who verify corrections, will ensure that other TomTom users benefit from your correction(s) as soon as possible.
Thanks once again,
The TomTom Team
If you wish to stop receiving these notification emails in the future, please start up TomTom HOME.
Select MapShare preferences then Feedback on corrections in the Preferences menu. To unsubscribe select No. |
_________________
Graham.
TT Go720, App:9.510(1234792.1) OS:842337
GPS: V1.20, Boot: 5.5279, Home: V2.9.5.3093
Map: Europe V910.4892
Map: Europe_Truck V870.3421, Kingston 8GB SD
Nokia 925 Windows 8 |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Sat Jan 12, 2008 4:19 pm Post subject: |
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I think I've had emails like that in the past, but not for a long time.
I just sent another few corrections today and the feedback box is definitely ticked in Home, so I'll see what happens. |
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xda
Lifetime Member
Joined: Mar 11, 2004
Posts: 1199
Location: Park Gate
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| Posted: Sat Jan 12, 2008 6:07 pm Post subject: |
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That was 2 days ago, the last time I connected with updates to go to TomTom, been getting them on a regular basis.
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Graham.
TT Go720, App:9.510(1234792.1) OS:842337
GPS: V1.20, Boot: 5.5279, Home: V2.9.5.3093
Map: Europe V910.4892
Map: Europe_Truck V870.3421, Kingston 8GB SD
Nokia 925 Windows 8 |
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PicklesDad
Occasional Visitor
Joined: Jan 06, 2008
Posts: 35
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| Posted: Sun Jan 13, 2008 12:41 am Post subject: |
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| Nothing here either. I’ve only submitted within the last week as I just bought the device, but I thought I would at least get an acknowledgment of the submission. Is there anyway to see the changes you have submitted? |
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uffe73
Frequent Visitor
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Joined: Jul 23, 2004
Posts: 521
Location: Sweden
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| Posted: Sun Jan 13, 2008 12:45 am Post subject: |
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| PicklesDad wrote: | | Nothing here either. I’ve only submitted within the last week as I just bought the device, but I thought I would at least get an acknowledgment of the submission. Is there anyway to see the changes you have submitted? |
I guess the only way to can get acknowledgment is to ask people on this forum for specific map updates, i.e. if they can see the updates you have submitted. |
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PicklesDad
Occasional Visitor
Joined: Jan 06, 2008
Posts: 35
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| Posted: Sun Jan 13, 2008 1:09 am Post subject: |
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Yes at least thanks to this site there is that option. However, I think all my updates so far have been in categories that do not instantly update on the map, but have to go through Tom-Tom. It would be nice to go to my online Tom-Tom profile and get a list of all the changes my device has submitted. I’m now at the stage where I see something wrong and can’t remember if I submitted the change already, and that’s only after a week!  |
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LesP2008
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Joined: Apr 05, 2006
Posts: 524
Location: Herts
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| Posted: Sun Jan 13, 2008 3:32 am Post subject: |
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Admitedly, my first correction got that patronising email.
But since then not a whisper.
Mind you , i did see the tardis in orbit over my house tonight.
And all i did was tell them my home location was blocked by a mosque. |
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