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iqg57w
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Joined: Nov 16, 2007
Posts: 9
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 Posted: Fri Jan 11, 2008 8:58 pm Post subject: Help!!! Lost maps |
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Can anyone help????????
Somehow I have lost ALL the data from my tomtom one version 2 how can I get it all back! any help would be gladly appreciated!! |
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if1977
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Joined: Nov 30, 2007
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Location: Doncaster
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| Posted: Fri Jan 11, 2008 9:12 pm Post subject: |
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You would'nt per chance have made a back-up have you. Please note that i am sitting with my fingers crossed for you. 
_________________
NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade) |
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iqg57w
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| Posted: Fri Jan 11, 2008 9:20 pm Post subject: |
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I did have a backup but somehow that has failed!! Don't know why or how!
Nick. |
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if1977
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Joined: Nov 30, 2007
Posts: 649
Location: Doncaster
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| Posted: Fri Jan 11, 2008 9:22 pm Post subject: |
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How did you create your back-up, by using TomTom Home or using Windows Explorer.
_________________
NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade) |
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iqg57w
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Joined: Nov 16, 2007
Posts: 9
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| Posted: Fri Jan 11, 2008 9:25 pm Post subject: |
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Tomtom home but when I went into it it was totally blank, guess its knackered then ?  |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Fri Jan 11, 2008 9:31 pm Post subject: |
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| Have you upgraded TomTom Home since you made the backup? - it could be the files for the backup are in a different folder on the PC from a previous version of Home software - what version of Home do you have on the PC? - Mike |
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iqg57w
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Joined: Nov 16, 2007
Posts: 9
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| Posted: Fri Jan 11, 2008 9:36 pm Post subject: |
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| No not updated and the version is the one I got with the tomtom when it was bought, it doesn't actually say which one! |
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iqg57w
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Joined: Nov 16, 2007
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| Posted: Fri Jan 11, 2008 9:38 pm Post subject: |
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| hold on the better half has come to the rescue ....version 1.1 if that helps. |
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Fri Jan 11, 2008 9:46 pm Post subject: |
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| Can you locate the backup folder on the PC using Windows Explorer? - if you start TT Home and go to File/ Preferences adavanced tab it should show three folder locations, one of which is your backup, copy the contents of this folder back to the memory card in the device using Windows Explorer - Mike |
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iqg57w
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| Posted: Fri Jan 11, 2008 9:56 pm Post subject: |
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Thanks for that I'll have a look and let you know !!
Nick |
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iqg57w
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Joined: Nov 16, 2007
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| Posted: Fri Jan 11, 2008 10:46 pm Post subject: |
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Still nothing!! still saying no maps found. My daughter has a tomtom v3 can I use a backup of hers somehow????
Nick |
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if1977
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Joined: Nov 30, 2007
Posts: 649
Location: Doncaster
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| Posted: Fri Jan 11, 2008 10:55 pm Post subject: |
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| iqg57w wrote: | Still nothing!! still saying no maps found. My daughter has a tomtom v3 can I use a backup of hers somehow????
Nick |
NO DONT DO THAT. Maps are locked to each device by way of device code and can only be used on one unit at a time.
If you look in the TomTom folder on your PC not TomTom home, what is the names of the folders in there.
_________________
NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade) |
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iqg57w
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Joined: Nov 16, 2007
Posts: 9
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| Posted: Fri Jan 11, 2008 11:03 pm Post subject: |
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| Sorry Ian!! give me a clue what do you mean?? There is no name just tomtom home. |
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if1977
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Posts: 649
Location: Doncaster
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| Posted: Fri Jan 11, 2008 11:07 pm Post subject: |
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| iqg57w wrote: | | Sorry Ian!! give me a clue what do you mean?? There is no name just tomtom home. |
Sorry that may have been a bit direct. If you close all applications on your PC as if you have just switched it on, do you have an icon saying My Documents, If so double click on it and then you will see a TomTom folder, After this click the Home folder. Try this and let me know how you get on.
_________________
NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade) |
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iqg57w
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Joined: Nov 16, 2007
Posts: 9
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| Posted: Fri Jan 11, 2008 11:21 pm Post subject: |
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| I have just tried that,even files that say backup, but all files say "access denied" think this is a lost cause, know where I can buy a new map card????? |
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