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jmacne3
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Joined: Nov 25, 2007
Posts: 5
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 Posted: Sun Nov 25, 2007 1:14 pm Post subject: Internel server error |
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Hello, I'm new here and a Tom Tom novice.
I'm looking for some help please.
I have a 510 and have had it for around 6 months. Home version 2.1 and Windows XP
On Friday evening I purchased a new GB and Ireland map, I did this without research and only because I thought it would be an updated map and also I thought it was cheap at £29.95.
I cannot download it, every time I try I get the message "internel sever error". I have just noticed on my invoice the map version is v710.
Have Iordered the wrong version should it be v510 ?
Look forward to your help |
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Robin2
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Joined: Nov 24, 2003
Posts: 1441
Location: Swansea
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| Posted: Sun Nov 25, 2007 1:49 pm Post subject: |
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No, 710 is the latest map version and will work fine on your device. Probably the TomTom server is overloaded (maps are currently on a limited time offer at a substantial discount). Try again at an off-peak time (Small hours of the morning are good)
Robin
_________________
TomTom One v3 Europe, Navcore 7.903, Western Europe 835.2420
TomTom Go 720 Europe, Navcore 8.351, Western Europe 855.2884
Satmap Active 10
Plus a lot of other PDA GPS kit, seldom used |
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sg5
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Joined: Aug 14, 2006
Posts: 5
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jmacne3
Occasional Visitor
Joined: Nov 25, 2007
Posts: 5
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| Posted: Sun Nov 25, 2007 2:37 pm Post subject: |
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| Robin2 wrote: | No, 710 is the latest map version and will work fine on your device. Probably the TomTom server is overloaded (maps are currently on a limited time offer at a substantial discount). Try again at an off-peak time (Small hours of the morning are good)
Robin |
Thanks, I did search the forum before posting this topic but have since found I have actually duplicated, sorry.
In the meantime I also found
http://www.tomtomforums.com/showthread.php?t=4519
hope this helps others who were frustrated |
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si1964
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Joined: Nov 25, 2007
Posts: 9
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| Posted: Sun Nov 25, 2007 5:27 pm Post subject: server error |
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i too purchased the new maps yesterday, tried to update my tom tom 1v2, download seems to go as "normal" but when the estimated time reaches 0 there is a long pause then the message internal server error, i have tried to download from a different computer but is still the same, in all i have tried 8 times,each time noting the error report number  |
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aras
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Joined: Sep 15, 2006
Posts: 7
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| Posted: Sun Nov 25, 2007 7:00 pm Post subject: |
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Same problem here with "Internal Server Error". TT One 3rd.
Have had TT products for some years and their support has not got better - actually the worst support I have ever seen.
This problem was reported on European forums 8 days ago! |
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jmacne3
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Joined: Nov 25, 2007
Posts: 5
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| Posted: Mon Nov 26, 2007 12:19 pm Post subject: |
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map able to be downloaded now
Sorted  |
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