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ScoobyDan Occasional Visitor
Joined: Oct 22, 2006 Posts: 5
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Posted: Sun Oct 22, 2006 10:32 pm Post subject: Please Help, New User having problems with 510 |
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Hi everyone, this is my first post and I am hoping somebody could please help me with a problem I am having with my 510
This is the second unit I have had this problem with as the first one was kindly replaced by Argos.
Basically I went for a trip last week and the 510 worked perfectly until I took it out as I was leaving the car for a while. I left the Tom Tom in the cradle and removed the whole lot as I dont like removing it from the cradle unless I have to as I feel the connections are pretty weak.
When I returned to the car the tom tom refused to turn on but the green light was lit. I repeatedly tried to turn it on throughout the journey without success, I also removed and refitted it to the cradle a couple of times.
When I got home I attempted to reset it with a pin, after several attempts it fired into life and has been fine ever since
One thing I am suspicious about is a possible clash or incompatibillity issue with my Motorolla V3. The handsfree works ok but the tom tom says it doesn't support text messaging with this phone, however when the tom tom started working again several messages I was sent during a journey the previous week came through on the tom tom This made me wonder if this was related to the powering up problem
Argos are prepared to change the unit but I dont know if it is worth it as this problem has already happened twice and may not be down to a fault with the unit.
Thanks for any advice
Dan |
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PaulBt Lifetime Member
Joined: Sep 22, 2006 Posts: 188 Location: Kempsford, UK
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Posted: Sun Oct 22, 2006 11:34 pm Post subject: |
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ScoobyDan, Its not a stupid question, but how long are you holding the power button down for?
You need to hold it for about 1.5 to 2 seconds.
Cheers
Paul _________________ TT720 V8.010, regular audio book user.
WestEuro v805 connected to E90 on O2
TT910 V6.525, TTN5, TTN3, TT on Psion 5mx |
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ScoobyDan Occasional Visitor
Joined: Oct 22, 2006 Posts: 5
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Posted: Sun Oct 22, 2006 11:51 pm Post subject: |
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Thanks Paul, I was holding the button for a few seconds Seems strange that I have had the problem with two 510's but after searching on here I cant find anyone else with the same problem. I still suspect it might be related to the phone, I have disabled the bluetooth on the phone and it seems to be behaving itself now.....pity as one of the reasons I chose the 510 was because of the handsfree |
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PaulBt Lifetime Member
Joined: Sep 22, 2006 Posts: 188 Location: Kempsford, UK
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Posted: Mon Oct 23, 2006 12:05 am Post subject: |
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Okay,
My second question from the ministry of the bleeding obvious is the phone on the compatable list from TomTom?
http://www.tomtom.com/phones/
Cheers
Paul _________________ TT720 V8.010, regular audio book user.
WestEuro v805 connected to E90 on O2
TT910 V6.525, TTN5, TTN3, TT on Psion 5mx |
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Billlord Occasional Visitor
Joined: Sep 11, 2006 Posts: 23 Location: Rochdale
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Posted: Mon Oct 23, 2006 12:36 am Post subject: |
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ScoobyDan wrote: | Thanks Paul, I was holding the button for a few seconds Seems strange that I have had the problem with two 510's but after searching on here I cant find anyone else with the same problem. I still suspect it might be related to the phone, I have disabled the bluetooth on the phone and it seems to be behaving itself now.....pity as one of the reasons I chose the 510 was because of the handsfree |
I've had my 510 since early September and had to reset it using the pin method twice within the first week. Like you it just would not start. Since then I have had no problems. The green light on the unit will be there as long as it is on the mount and the mount is plugged into the cigar lighter. I don't think you have a problem with your phone, it would probably behave itself anyway. |
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ScoobyDan Occasional Visitor
Joined: Oct 22, 2006 Posts: 5
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Posted: Mon Oct 23, 2006 9:11 pm Post subject: |
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Argos kindly replaced the unit today AGAIN 8)
Third time lucky |
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