Subscibed Membership

Gadgetman1 · Occasional Visitor Joined: Oct 10, 2006 Posts: 3

I've signed up. paid up ('cos PayPal confirmed the money transfer) but I'm still shown as not a subscribed member!! HELP

MaFt · Posted: Fri Oct 13, 2006 12:22 pm Post subject:

Hi Gadgetman1,

How did you pay? was it by eCheque? If so then you will have to wait until it lears the banking system, PayPal would then send you an email saying it has cleared. Then you will be fuly subscribed.

Thanks

MaFt

Gadgetman1 · Occasional Visitor Joined: Oct 10, 2006 Posts: 3

Hi MaFt

No I didn't use an e-cheque I used PayPal proper & they've confirmed that the money was transferred to you, £19.00 to accounts@pocketworldgps.com.

Thanks

RobBrady · Posted: Fri Oct 13, 2006 6:11 pm Post subject:

Hi Gadgetman1, welcome to the forums! Smile

PayPal say that you have used eCheque and not a credit card payment.

From PayPal:

>>
Payment Type:
eCheque
The eCheque payment you have received will show an Uncleared status until the funds have cleared from the buyer's account

Uncleared(Expected Clearing Date: 20 Oct. 2006)
>>

I have copied the following from our FAQs:
http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=34829

Q. I've paid using PayPal. Why am I not a Member yet?

A. When you make a payment through PayPal that is funded by Instant Bank Transfer (the vast majority of transactions) we receive your payment and you become a Member immediately.

If you are an existing PayPal customer and do not elect to pay by credit card you therefore elect to pay by a transfer from an existing PayPal account - this transfer takes the form of a virtual cheque, called an eCheque.

All those that are able to use a credit card get instant access.

The rule of thumb is, if you have used PayPal and haven't paid by credit card then you have paid by eCheque.

If you used eCheque we would not have received your payment immediately. Funds will only be received once cleared through the banking system. As soon as payment clears (usually up to 8 working days, but sometimes longer - we have had reports of up to 14 days clearance) you will receive your membership details automatically.

We do mention it on the payment page, but in amongst all the other information, understandably, it can be missed.

Your 1st email subject line from PayPal will read 'Receipt for Your Payment to PocketGPSWorld.com Ltd' whereas the 2nd email will read 'eCheque Payment Complete'.

Thanks for your patience, won't be long now Smile

_________________
Robert Brady

PaulB2005 · Posted: Fri Oct 13, 2006 6:33 pm Post subject:

Just out of interest how does this "i didn't pay with e-cheque" / "PayPal confirm you paid with e-cheque" occur?

User error or are PayPal's instructions to poor?

Gadgetman1 · Occasional Visitor Joined: Oct 10, 2006 Posts: 3

Hi Robbrady

Thanks for pointing that out, it's news to me the way PayPal works.

Gadge

RobBrady · Posted: Fri Oct 13, 2006 7:19 pm Post subject:

RobBrady · Posted: Fri Oct 13, 2006 7:43 pm Post subject: Re: Subscribed Membership

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