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C510e intermittent sound problems

 
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tanima
Occasional Visitor


Joined: Sep 22, 2006
Posts: 4

PostPosted: Fri Sep 22, 2006 8:45 pm    Post subject: C510e intermittent sound problems Reply with quote

Tried to email Mio's tech support, but their website is down, so wondered if the collective wisdom here had any advice (or if anyone else is sharing the same problem).

Sorry for the cut and paste & I'm out all day tomorrow, so apologies in advance if any bright suggestions get ignored until Sunday! :-)

.....

Hello,

I have a C510E which I'm generally very happy with, except that frequently when I turn it on there is no sound (keytones, announcements, etc).

The volume controls are all correct, and by switching the unit on and off repeatedly (up to 20 times!) the sound eventually comes back.

Is this a software issue, or have I got a faulty unit? Software is v3.0 (May 12 2006).

Many thanks,
Matthew.
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Peasemold
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Joined: Jul 03, 2006
Posts: 83

PostPosted: Mon Sep 25, 2006 2:22 pm    Post subject: Re: C510e intermittent sound problems Reply with quote

tanima wrote:
Tried to email Mio's tech support, but their website is down, so wondered if the collective wisdom here had any advice (or if anyone else is sharing the same problem).

Sorry for the cut and paste & I'm out all day tomorrow, so apologies in advance if any bright suggestions get ignored until Sunday! :-)

.....

Hello,

I have a C510E which I'm generally very happy with, except that frequently when I turn it on there is no sound (keytones, announcements, etc).

The volume controls are all correct, and by switching the unit on and off repeatedly (up to 20 times!) the sound eventually comes back.

Is this a software issue, or have I got a faulty unit? Software is v3.0 (May 12 2006).

Many thanks,
Matthew.
I've had the same problem, and it seems to occur when you have an active route and you turn the device off. A soft reset seems to fix it.

Peasemold
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tanima
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Joined: Sep 22, 2006
Posts: 4

PostPosted: Mon Sep 25, 2006 3:51 pm    Post subject: Reply with quote

Thanks for that, I'll keep a paperclip in the car then! Hopefully if it's a software issue, they'll fix it in 3.2...
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