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Redhotorange
Occasional Visitor
Joined: Nov 08, 2005
Posts: 52
Location: Berkshire, UK
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 Posted: Sat Sep 16, 2006 11:46 pm Post subject: TomTom One - Folder corrupted. |
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I had no problem with TT1 until today. Switched it on and was told there was no map. Connected TT1 to the PC and found out that Folder "Great_Britain-map" was corrupted or unreadable. The enclosed disc does not seem to help. 
Please can someone help? |
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Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK
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| Posted: Sat Sep 16, 2006 11:50 pm Post subject: |
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Did you do a Full Backup when you first had the ONE?
If so you can Restore your Map Folder from that.
You might need to re-format the SD Card. The least you will have to do is Delete the Map Folder on the Card first.
_________________
Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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Redhotorange
Occasional Visitor
Joined: Nov 08, 2005
Posts: 52
Location: Berkshire, UK
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| Posted: Sun Sep 17, 2006 9:48 am Post subject: |
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| Oldboy wrote: | Did you do a Full Backup when you first had the ONE?
If so you can Restore your Map Folder from that.
You might need to re-format the SD Card. The least you will have to do is Delete the Map Folder on the Card first. |
I don't think I did.
Is there any other way of recovering it? |
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dirtyweeraincloud
Occasional Visitor
Joined: May 26, 2006
Posts: 59
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| Posted: Sun Sep 17, 2006 10:48 am Post subject: |
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Is there any other way of recovering it?[/quote]
Buy another map. |
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Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK
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| Posted: Sun Sep 17, 2006 10:52 am Post subject: |
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If you have no Backup, I would contact TomTom on 0845 1610009 and explain the situation. They open at 8:00 am - get in early as they can get very busy.8O
You will need the Product Code and the Device Code, even better if you have already Registered an Account on their Website, and maybe proof of purchase.
Hopefully they will be able to get you up and running again.
Remember - Always do a Full Backup.;)
_________________
Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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craigc38
Occasional Visitor
Joined: Sep 16, 2006
Posts: 40
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| Posted: Sun Sep 17, 2006 11:55 am Post subject: |
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could i copy all the info on my ONE onto a disk for you to copy onto your SD?
Im new so not sure |
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dirtyweeraincloud
Occasional Visitor
Joined: May 26, 2006
Posts: 59
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| Posted: Sun Sep 17, 2006 12:10 pm Post subject: |
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| That`s what they do on ebay, and the buyer can`t get an activation code. |
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craigc38
Occasional Visitor
Joined: Sep 16, 2006
Posts: 40
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| Posted: Sun Sep 17, 2006 1:34 pm Post subject: |
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i see, well as i said im new to all this and was not sure if it could be done.
rgds |
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46jimbo
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Joined: Apr 24, 2005
Posts: 185
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| Posted: Sun Sep 17, 2006 3:20 pm Post subject: |
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I would think that if you could get another copy of the map it would work. This is because you own a product code from your original purchase, so everything is legal.
Just go to ttcode.com to get the activation code, if you haven't already done that. |
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Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK
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| Posted: Sun Sep 17, 2006 4:10 pm Post subject: |
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| 46jimbo wrote: | | I would think that if you could get another copy of the map it would work. This is because you own a product code from your original purchase, so everything is legal. |
The Product Code is just that. It's a Code for one specific piece of Data, so if you use another Copy it will require a different Code. The Original Code won't work.
If you 'borrowed' the Product Code the original owner is going to have problems further down the line when they want to Upgrade.
_________________
Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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Eldar
Pocket GPS Moderator
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Joined: Sep 24, 2004
Posts: 1294
Location: London
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| Posted: Sun Sep 17, 2006 4:23 pm Post subject: |
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| Oldboy wrote: | | 46jimbo wrote: | | I would think that if you could get another copy of the map it would work. This is because you own a product code from your original purchase, so everything is legal. |
The Product Code is just that. It's a Code for one specific piece of Data, so if you use another Copy it will require a different Code. The Original Code won't work. |
that is not entirely correct :-) |
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