backup and restore problem. help please!!

tonygold · Frequent Visitor Joined: Jul 14, 2006 Posts: 417

tried to restore tomtom one. had made a backup but wanted to restore onto a larger sd card. inserted cd, connected tomtom to computer, but message on pc screen says 'cannot find backup on my pc'. how do i perform this procedure please???
when i backed up my sd card i saved in the default location but on restore it didn't even seem to try and find it??
any pointers will be greatly appreciated.
thanks.

Oldboy · Posted: Sat Jul 29, 2006 7:03 am Post subject:

Which Backup Methos did you use? The Home Version, the Upgrade Version or the CD Version?

The Setup.exe Backup is found in Documents and Settings\ User Name\ My Documents\TomTom.

I still prefer to use the good old fashioned way of using Explorer to Copy/Paste the SD Card to a Destination of my choice. Smile

_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

tonygold · Frequent Visitor Joined: Jul 14, 2006 Posts: 417

hi
this is all new to me. i just follwed the instructions from the installation cd. i have saved it in 'my documents'. my prob seems that as soon as i then choose the option on the cd to 'restore my tomtom', i immediatly get the message that no backup can be found on my computer. no search seems to be made either!!! the message comes up straight away????

Oldboy · Posted: Sat Jul 29, 2006 11:34 pm Post subject:

It's possible that TT is looking in the Default location, and as you've saved it in My Documents, it can't find it. As I've said, I never do it that way, so unable to say on that point.

Either do a Full Backup with the Setup Program and let it go to the default. Or Copy/Paste the SD Card with Explorer. You're in control of what goes where then.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

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