Streetpilot i3 switching itself off whilst 'showing map'

strang

Hello! newbie here, but I have previously owned Magellan and Garmin etrex hand held units.

I have now acquired a Garmin i3, and am pretty impressed so far. However, I have noticed that when I enter some postcodes, and then bring up the Show Map option, the unit will bring the map up, and then almost immediately power itself off. This happens with certain postcodes only, and also with or without satellites being tracked. A sample of postcodes where this happens is B92 8NW and HD1 2NF.

Please could someone try these postcodes for me, as I don't want to take the unit back to the shop and find out its my fault!

Cheers in advance
Mark

Wildie · Occasional Visitor Joined: Mar 01, 2006 Posts: 57

you putting in the space? and you sure the batterys are fully charged?

if so take it back
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strang · Posted: Fri Apr 21, 2006 3:21 pm Post subject:

Yes, and it has new batteries. Other postcodes work fine, I can scroll in and out of the displayed map, and the unit does not shut itself down. The two postcodes I gave as an example lead to the unit almost immediatly shutting down, after briefly displaying a map.

I should add that the unit is on version 2.60 (bought new from Halfords last week).

Should I upgrade the software?

zogman · Posted: Fri Apr 21, 2006 3:30 pm Post subject:

strang...i've got firmware 2.5..put your first postcode in (lode lane) and i have no problems...agian postcode 2 (albion) no problems mate....its got to be the unit...
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MaFt · Posted: Fri Apr 21, 2006 5:15 pm Post subject:

welcome strang, i'm just up the road in 'sunny' thornton!

anyway, firmware 2.9 is the latest - have you tried it with that yet? an added bonus is that you don't need the space in the postcode, however, i'm at work so can't try out the postcodes yet

MaFt

PaulB2005 · Posted: Fri Apr 21, 2006 6:51 pm Post subject:

2.7 Firmware is fine here on both postcodes.

matb · Frequent Visitor Joined: Mar 20, 2006 Posts: 258

on beta 2.82

b92 8nw lode lane
hd1 2nf albion street

no probs

MaFt · Posted: Fri Apr 21, 2006 7:45 pm Post subject:

2.90 f/w - both postcodesfine. map detail: more

MaFt

strang · Posted: Fri Apr 21, 2006 9:02 pm Post subject:

Hi - and thanks for all the help so far! Errr, if I was to upgrade the software, is there a way of resetting the unit's defaults back to how it left the factory? reason for asking is that if I do have to take it back to Halfwits, they may question my software versions.....

Cheers as always

Scoobydooby · Regular Visitor Joined: Feb 19, 2006 Posts: 104

timber · Posted: Sat Apr 22, 2006 6:40 am Post subject:

strang · Posted: Sat Apr 22, 2006 12:40 pm Post subject:

Now swapped unit for a new one at Halfords and all is working OK now! Chap in Halfords who reckoned to know a bit about these units said he had never come across the problem before.

Thanks to all for the help.

PS Still on version 2.60 - what would be best to upgrade to please?

PaulB2005 · Posted: Sat Apr 22, 2006 12:57 pm Post subject:

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