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Pocket GPS World :: View topic - Paid for subscription, but nothing accessable
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Paid for subscription, but nothing accessable

 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> Membership Sign-Up Problems?
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Yzord
Occasional Visitor


Joined: Nov 08, 2004
Posts: 21

PostPosted: Wed Feb 19, 2020 6:13 pm    Post subject: Paid for subscription, but nothing accessable Reply with quote

Hi,

i paid for a subscription, but after that i cannot access a single database. Keeps saying that i need to subscribe.

Filed a ticket, so i am waiting for that. But anyone knows about this error?
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Yzord
Occasional Visitor


Joined: Nov 08, 2004
Posts: 21

PostPosted: Wed Feb 19, 2020 9:08 pm    Post subject: Reply with quote

It has been fixed. Apparently there was an error in finalizing the order.

I feel ashamed i filed in a dispute at Paypal for a refund, but that was because i go on an holiday Friday for wintersport and was afraid the finalizing wouldn't be fixed before that because i read some topics here on the forum it could take days.

So hereby my apologies. i closed the dispute right after i got mail from you guys.
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MaFt
Pocket GPS Staff
Pocket GPS Staff


Joined: Aug 31, 2005
Posts: 14467
Location: Bradford, West Yorkshire

PostPosted: Thu Feb 20, 2020 10:29 am    Post subject: Reply with quote

Hi! Don't worry about it. Sometimes PayPal glitches out and doesn't send us the confirmation so your account can be automatically activated. It's fairly rare but happy to see you got it sorted!

Have a nice holiday Very Happy
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