TT VIA 62 - cannot load anything except OV2s

[PHILIP2908]

Hello all,
I've been a subscriber for over 11 years now (where did that go?) and as I drive 60,000 mile per year it has saved me from points on numerous occasions (when I haven't been paying enough attention).
I have a question about my VIA 62 which I've had for a few years and has never worked properly.
Now I've done a good search of the forum to save troubling you, but have found nothing. I am a reluctant poster on the forum (about one per year) as in the past I've had grumpy responses from some as to why I hadn't done a search first.
So at the risk of stoking someone's wrath, here goes:
There are 2 issues I have:
1) Using MyDrive Connect, I can load OV2s onto the Via 62, but nothing else (except PPXs what ever they are). So with no BMPs or OGGS all I have is an 'X' showing where cameras are.
2) There doesn't appear to be any way I can set distances to cameras. Using Tom Tom's 'Janet & John' simplistic icons I can only activate a warning for a camera but no distance.
I've had this device for a few years and never really got round to configuring it until now; I use an XXL for everyday use which is great, but as its my third one, they don't last forever.
So there it is; I hope this enquiry doesn't upset anyone and I look for to a few kindly replies.
Best regards,
Phil

[molerat]

Have you followed the instructions here https://www.pocketgpsworld.com/uksafetycameras-tomtom-nav3-zip.php The system is different to the older Home based models.
_________________
Garmin Drive 51LMT-S EU
(TT One V3 512MB + RDS TMC UK&RoI v1005 now retired, dead due to withdrawal of manufacturer support)

[Privateer]

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