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Pocket GPS World :: View topic - TomTom 940 mystery icon on screen
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TomTom 940 mystery icon on screen

 
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DeLorean
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Joined: Feb 27, 2006
Posts: 307
Location: Basingstoke UK

PostPosted: Wed May 22, 2019 3:28 pm    Post subject: TomTom 940 mystery icon on screen Reply with quote

Hi,
I've recently bought a couple of TomTom GO 940s as replacements my 910s.
Now I may be just being really dumb but I have an icon that sits on the screen doing nothing.
I can't find anything about online so I'm assuming it's linked to TomTom's LIVE services over GPRS but itís only a guess.
Please could someone tell me what this icon indicates and if there is a trick that allows you to hide it?
Thanks Very Happy
https://www.dropbox.com/s/pimo7h9rzkgklwe/dump-242773854.png?raw=1
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Kremmen
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Joined: Mar 03, 2006
Posts: 6496
Location: West London & Reading

PostPosted: Wed May 22, 2019 4:24 pm    Post subject: Reply with quote

I would guess that model has Wifi but it's disabled hence the line through it.
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justbrowsing
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Joined: Nov 10, 2011
Posts: 641

PostPosted: Wed May 22, 2019 4:44 pm    Post subject: Reply with quote

It's trying to connect to find a GPS signal but once connected & settled it will disappear
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DeLorean
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Joined: Feb 27, 2006
Posts: 307
Location: Basingstoke UK

PostPosted: Wed May 22, 2019 5:12 pm    Post subject: Reply with quote

This old model doesn't have WiFi so it can't be that.
Also it can't be linked to GPS signal strength etc as it stays there all the time.
I thought it might be to do with the FM transmitter but nope.
The icon doesn't change at all it just sits there bugging me?
Although neither of these units have an active LIVE superscription I was wondering if it's a mobile network indicator as both will have SIM cards installed internally?
The user guide for this model only covers the original Navcore it was released with, which was akin to the legacy GO models.
I've downloaded the 950 user manual which does appear to cover this Navcore but there's no sign of this icon in the user guide or screen shots.
As the 950 was technically a lesser model it may be referring to hardware that's missing from later models?
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DeLorean
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Joined: Feb 27, 2006
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Location: Basingstoke UK

PostPosted: Wed May 22, 2019 5:40 pm    Post subject: Reply with quote

Sorry I forgot to say that I've also put it in flight mode so all transmitters and receivers are off and it's still there!
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Last edited by DeLorean on Wed May 22, 2019 6:01 pm; edited 1 time in total
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justbrowsing
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PostPosted: Wed May 22, 2019 5:43 pm    Post subject: Reply with quote

I've got a 550 Live & a 940 Live, both without a current live subscription, and once they lock on to sats, that icon disappears for sure so sorry I can't help further. Maybe worth asking on the TT forum:-
https://discussions.tomtom.com/en/


Last edited by justbrowsing on Wed May 22, 2019 5:45 pm; edited 1 time in total
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sussamb
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PostPosted: Wed May 22, 2019 5:49 pm    Post subject: Reply with quote

It means live services are off
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DeLorean
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Joined: Feb 27, 2006
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Location: Basingstoke UK

PostPosted: Wed May 22, 2019 6:34 pm    Post subject: Reply with quote

justbrowsing wrote:
I've got a 550 Live & a 940 Live, both without a current live subscription, and once they lock on to sats, that icon disappears for sure so sorry I can't help further. Maybe worth asking on the TT forum:-
https://discussions.tomtom.com/en/

Hi,
Both of my 940s show this icon all the time on the screen.
It does shift slightly to the right when a speed limit circle is shown then pops back to the far left after it's gone.
It's just annoying as it appears to currently show no purpose.
I'll also post to the TomTom forum and see if anyone can shed some light on it.
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DeLorean
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Location: Basingstoke UK

PostPosted: Wed May 22, 2019 7:03 pm    Post subject: Reply with quote

I've just rolled back to the previous Navcore and the icon is no longer there.
Also clicking on "Version Information" and then "Network" brings up all the IMEI and SIM card info etc which remains blank with "Connecting..." in Navcore 9.541.
I think It's a bug in the latest Navcore Sad
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DeLorean
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Location: Basingstoke UK

PostPosted: Thu May 23, 2019 12:47 am    Post subject: Reply with quote

Okay... I've identified the problem... I hope this is helpful to others.
Navcore 9.541 is buggy and on the GO 940 LIVE it kills off the mobile connection (SIM) so the mobile network connection icon (finally I know what it is) stays permanently on, so sussamb was nearly correct.
Unfortunately Navcore 9.510 has the same problem Sad
Navcore 9.465 appears to work fine and swapping the glgps file with the one from Navcore 9.541 fixes the WNRO issues.
So fingers crossed it's good to go now Very Happy
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justbrowsing
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PostPosted: Thu May 23, 2019 8:50 am    Post subject: Reply with quote

DeLorean wrote:

Navcore 9.541 is buggy and on the GO 940 LIVE it kills off the mobile connection (SIM) so the mobile network connection icon (finally I know what it is)stays permanently on


Buggy's the word indeed as both my 940 & 550 Lives (with no traffic sub on either), work correctly & although I understandably don't get Live services, the icon does NOT show! Weird/buggy/spooky whatever.
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