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Camera Alert keeps Crashing

 
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alistairwat50n
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Joined: Oct 03, 2005
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Location: Hexham, Northumberland

PostPosted: Mon Jun 12, 2017 3:24 pm    Post subject: Camera Alert keeps Crashing Reply with quote

I have camera alert on my LG G4, for about 3 weeks now it keeps crashing on startup. I've tried deleting data, transferring to the SD card and uninstalling/reinstalling the app. No Joy. I get the complete voice message that I'm not using the latest database and please update after a brief flash of the start page which then disappears to be replaced by "unfortunately, Camera Alert has stopped. I've reported this with system logs a number of times but no feedback yet - can anyone offer advice please.
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MaFt
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PostPosted: Mon Jun 12, 2017 5:52 pm    Post subject: Reply with quote

What version of Android is the phone running?
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alistairwat50n
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PostPosted: Mon Jun 12, 2017 9:19 pm    Post subject: LG G4 software details Reply with quote

Android version 6.0
Android security patch 2016-07-01
Baseband version MPss.BO 2.5 c3-00101-M892FAAAANAZM-1.31581.1
Kernal version 3.10.84
Build number MRA58K
Software version V20g-EUR-XX
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MaFt
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PostPosted: Wed Jun 21, 2017 11:49 am    Post subject: Reply with quote

Hmm... Odd one. I'd normally say make sure it's installed on actual internal memory but looks like you've already tried that anyway.

Have you submitted the crash logs?

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Kremmen
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PostPosted: Wed Jun 21, 2017 12:15 pm    Post subject: Reply with quote

Do the logs get read ?

I submitted the logs, more than once, from my HTC m7 about 4 years ago when it used to freeze after half an hours use - and never heard a thing.
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MaFt
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PostPosted: Wed Jun 21, 2017 2:23 pm    Post subject: Reply with quote

Yes, they do. Don't generally get replied to though.

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alistairwat50n
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PostPosted: Wed Jun 21, 2017 3:21 pm    Post subject: For MaFt Reply with quote

I have sent a few , just sent another one, from alistair763@gmail. I've tried both internal and external memory with the same result.

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Duddy
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Joined: Dec 09, 2006
Posts: 217
Location: Manchester UK

PostPosted: Wed Jun 21, 2017 7:54 pm    Post subject: CamerAlert crashing Reply with quote

I note the phone is using Android v6.0.
Looks like it's back to an old problem and discussion.
See thread http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=96710&highlight=
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alistairwat50n
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Location: Hexham, Northumberland

PostPosted: Wed Jun 21, 2017 8:18 pm    Post subject: Crashing LG G4 Reply with quote

Hi, MaFt, the app worked perfectly well recently, its only the last few weeks I've had the crash problem. As a lifetime member I'm reluctant to loose what I consider to be a very good app. I would appreciate it if you could review the crash log.
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