Refuses to start up.

topref · Posted: Sun May 14, 2017 11:51 pm Post subject: Refuses to start up.

My 2699 LMT-D hasn't been used for some weeks and just lost all its charge in that time. When I connect it to my laptop, it isn't recognised and refuses to start up.

I left it connected to the mains all night but it didn't charge. This afternoon, I connected it to the cars' cigarette socket but it didn't charge there either.

Anyone have any ideas?

PhilHornby · Posted: Mon May 15, 2017 1:26 am Post subject: Re: Refuses to start up.

Damaged mini/micro USB socket? - try applying gentle sideways pressure on plug to see if it makes contact.

I'm not familiar with the 2699, but I assume it doesn't have a dedicated charging connection via a car cradle?

sussamb · Posted: Mon May 15, 2017 6:40 am Post subject:

If the battery is completely flat it may take a while to get enough charge to work. If you can use a wall socket and leave it charging overnight.

I'm surprised though that the battery should discharge that quickly if the device isn't being used, so if charging doesn't work call Product Support for help.
_________________
Where there's a will ... there's a way.

topref · Posted: Mon May 15, 2017 7:09 am Post subject:

sussamb · Posted: Mon May 15, 2017 7:12 am Post subject:

Plugged into what though? A normal USB port generally won't provide enough power. Can also go to sleep in which case no power.

If your car socket does that stay powered on?
_________________
Where there's a will ... there's a way.

Kremmen · Posted: Mon May 15, 2017 7:36 am Post subject:

Probably won't work, but, if plugged into a PC does the PC bing bong to acknowledge the device connection.

If theres a cable or socket issue then it definately won't work.
_________________
Satnav:
Garmin 2599 LMT-D (Indoor test rig)
DashCam:
Viofo A119 V3
Car Average MPG :

M8TJT · Posted: Mon May 15, 2017 8:13 am Post subject:

Kremmen · Posted: Mon May 15, 2017 8:49 am Post subject:

I've had mine off charge for a few months and it didn't fully discharge. Strange.
_________________
Satnav:
Garmin 2599 LMT-D (Indoor test rig)
DashCam:
Viofo A119 V3
Car Average MPG :

M8TJT · Posted: Mon May 15, 2017 9:04 am Post subject:

But was that with it on standby or switched off?

sussamb · Posted: Mon May 15, 2017 9:26 am Post subject:

Kremmen · Posted: Mon May 15, 2017 10:32 am Post subject:

Switched off, like me
_________________
Satnav:
Garmin 2599 LMT-D (Indoor test rig)
DashCam:
Viofo A119 V3
Car Average MPG :

topref · Posted: Mon May 15, 2017 9:53 pm Post subject:

sussamb · Posted: Mon May 15, 2017 10:22 pm Post subject:

Will be good to hear what they suggest/say.
_________________
Where there's a will ... there's a way.

topref · Posted: Mon May 15, 2017 10:23 pm Post subject:

marksfish · Posted: Tue May 16, 2017 8:07 am Post subject:

I am no expert, but have you tried holding the on/ off button in and seeing if that invokes a response?

Mark
_________________
Garmin Drivesmart 51 LMT-D Europe

	PocketGPS
	Web