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Via 130 playing up

 
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tonygold
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Joined: Jul 14, 2006
Posts: 417

PostPosted: Fri Jun 24, 2016 7:35 pm    Post subject: Via 130 playing up Reply with quote

Hi guys
I am in Spain and have my tomtom via 130 Western Europe running app 12.071 and it has up to date mapping.
Every couple of minutes it switches from showing the map I'm driving on back to the main menu screen.
The sound instructions continue as normal and if I touch the 'done' button the map navigation screen returns, but only for a minute or two until I press the the 'done' button and so it keeps happening.
I have tried holding down the power button until I get the drum roll but it has not helped.
Any ideas or is it about to go completely kaput on me? It's 3 years old but only used when on hols so very little usage at all.
Many thanks for any advice.
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Anita
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Mar 15, 2006
Posts: 3219
Location: Windlesham, Surrey

PostPosted: Fri Jun 24, 2016 11:37 pm    Post subject: Reply with quote

Haven't seen anyone complaining about this sort of behaviour recently, but the advice used to be that dirt trapped between the bezel and the screen might be the cause. Running the corner of a stiffish piece of paper all the way round between the two often cured it.

Worth a try?
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Anita
TomTom VIA 135 - App 12.075
UK map 1125.12264
Samsung Galaxy S21
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tonygold
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Joined: Jul 14, 2006
Posts: 417

PostPosted: Sat Jun 25, 2016 7:30 am    Post subject: Reply with quote

Thanks Anita. Will give this a try.
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tonygold
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Joined: Jul 14, 2006
Posts: 417

PostPosted: Sun Jul 03, 2016 10:26 am    Post subject: Reply with quote

as i'm back in the UK i can now add an update to this.
Many thanks to Anita. this method seemed to do the trick. although i didnt see any offending dirt particles come out from under the screen, after running a thin business card a couple of times under the bezel, the satnav never played up again, so once again, many thanks for the advice Very Happy
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Anita
Pocket GPS Moderator
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Joined: Mar 15, 2006
Posts: 3219
Location: Windlesham, Surrey

PostPosted: Sun Jul 03, 2016 12:54 pm    Post subject: Reply with quote

Pleased it worked for you, Tony. Thumbs Up

I must admit I had my doubts, especially as you said the verbal instructions continued, but thought, in the absence of any other ideas, it was worth a try.
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Anita
TomTom VIA 135 - App 12.075
UK map 1125.12264
Samsung Galaxy S21
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