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After ios7 update says not subscribed for downloads

 
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GavMackem
Occasional Visitor


Joined: May 30, 2006
Posts: 2

PostPosted: Fri Oct 11, 2013 9:37 pm    Post subject: After ios7 update says not subscribed for downloads Reply with quote

It let me download the database but after I logged in my account details to restore it gave me that message. I haven't changed my iphone only upgraded the iOS software.

Still have a few months left on my subscription can one of you techs please advise.

Cheers
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MaFt
Pocket GPS Staff
Pocket GPS Staff


Joined: Aug 31, 2005
Posts: 15125
Location: Bradford, West Yorkshire

PostPosted: Sat Oct 12, 2013 9:41 am    Post subject: Reply with quote

Can you open a support ticket here: http://www.pocketgpsworld.com/support.php

MaFt
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johnthepope
Occasional Visitor


Joined: Nov 06, 2004
Posts: 5

PostPosted: Fri Oct 18, 2013 5:45 pm    Post subject: Restore account not working after update Reply with quote

After 7.02 software update restore account not responding
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PaulB2005
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Fri Oct 18, 2013 7:08 pm    Post subject: Reply with quote

Have you tried uninstalling and reinstalling the app?

If so open a ticket as per MaFts post above.
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