Home PageFacebookRSS News Feed
PocketGPS
Web
SatNav,GPS,Navigation
SurfShark VPN for Streaming TV
Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - Free map update with Mazda NVA-SD8110
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in for private messagesLog in for private messages   Log inLog in 

Free map update with Mazda NVA-SD8110

 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> MyTomTom / TomTom HOME Desktop
View previous topic :: View next topic  
Author Message
timbof
Occasional Visitor


Joined: Nov 18, 2005
Posts: 43
Location: East Yorkshire

PostPosted: Fri Aug 16, 2013 11:14 pm    Post subject: Free map update with Mazda NVA-SD8110 Reply with quote

Hi - recently bought a Mazda with built in TomTom. According to the manual I can get one free map update within 60 days of purchasing the vehicle. I picket the car up on 19/06, ie 58 days ago - but TomTom Home is saying 'Sorry, it's been longer than 90 days since you first used your device and this service is no longer available for you'! I can still update the maps (if I pay), however I'd quite like to update for free first. Anyone know how to resolve this?
Back to top
View user's profile Send private message Yahoo Messenger
DennisN
Tired Old Man
Tired Old Man


Joined: Feb 27, 2006
Posts: 14888
Location: Keynsham

PostPosted: Sat Aug 17, 2013 8:05 am    Post subject: Reply with quote

You've left it very late, haven't you. I'm assuming you bought the vehicle brand new, not second hand or preregistered (the 60 days offer wouldn't apply to those).

I'm guessing somebody has already fired up the system on your car, triggering some sort of registration date for it.

You will need to contact TomTom (by phone, the email/help system on their website is remote control) and prove you didn't take delivery until 19th June - I suggest you scan the invoice, or whatever you have which proves 19th June, so that you can send TT a copy.

Of course, you can't contact TT now until Monday morning, so the 60 days is dangerously close!
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
Back to top
View user's profile Send private message
timbof
Occasional Visitor


Joined: Nov 18, 2005
Posts: 43
Location: East Yorkshire

PostPosted: Sat Aug 17, 2013 9:12 am    Post subject: Reply with quote

Yes, it is a bit late - it's my wife's car, she uses it for business most evenings and weekends. My other problem is the car will be abroad from tomorrow, will contact the dealer this morning and see if they can help, I suspect its been activated on a test drive.
Back to top
View user's profile Send private message Yahoo Messenger







Posted: Today    Post subject: Pocket GPS Advertising

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pocket GPS World Forum Index -> MyTomTom / TomTom HOME Desktop All times are GMT + 1 Hour
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Make a Donation



CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download Speed Camera Database
22.034 (27 Mar 24)



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







© Terms & Privacy


GPS Shopping