Home PageFacebookRSS News Feed
PocketGPS
Web
Read the current newsletter! Weekly
Newsletter
SatNav,GPS,Navigation
MacFixer, the iPhone, iPod, and iPad specialists
Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - New Maps 1-Mar-2013 -v905
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in for private messagesLog in for private messages   Log inLog in 

New Maps 1-Mar-2013 -v905
Goto page Previous  1, 2, 3, 4  Next
 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices
View previous topic :: View next topic  
Author Message
Gee-Pee
Lifetime Member


Joined: Feb 10, 2005
Posts: 1951
Location: Mostly somewhere in Essex

PostPosted: Thu Mar 07, 2013 10:42 am    Post subject: Reply with quote

Dennis, Just added a couple of screen shots, if it helps. Also sent you a PM.
Graham
_________________
Gee-Pee
Lifetime member PGPSW - time rapidly decreasing
Back to top
View user's profile Send private message
SpikeyMikey
Lifetime Member


Joined: Mar 21, 2006
Posts: 852
Location: Hertfordshire. Forever blowing bubbles

PostPosted: Thu Mar 07, 2013 12:47 pm    Post subject: Reply with quote

MrT wrote:
Europe 905 for the Go940 is for sale but not for an update. I phoned TomTom to see if my map update was working and was told that for devices that use Home, the release will not be until next week.

However I have just been offered 905 UK maps for the Go530 which uses Home.


Still no map update for my 940 today (Thursday 7th), no camera updates (not that I use them) except for French Danger Zones and no fuel prices for about 10 days. Other LIVE services OK.
_________________
Mike
TT GO6000 (Europe); iPhone and iPad Pro with iOS TT GO & MyDrive + CamerAlert
Back to top
View user's profile Send private message
Gee-Pee
Lifetime Member


Joined: Feb 10, 2005
Posts: 1951
Location: Mostly somewhere in Essex

PostPosted: Thu Mar 07, 2013 12:56 pm    Post subject: Reply with quote

SpikeyMikey wrote:
MrT wrote:
Europe 905 for the Go940 is for sale but not for an update. I phoned TomTom to see if my map update was working and was told that for devices that use Home, the release will not be until next week.

However I have just been offered 905 UK maps for the Go530 which uses Home.


Still no map update for my 940 today (Thursday 7th), no camera updates (not that I use them) except for French Danger Zones and no fuel prices for about 10 days. Other LIVE services OK.


IF you are quoting the correct data in your signature strip, then you have not updated HOME2 to the latest version. That could help Exclamation
You should have Home 2.9.4.3058
_________________
Gee-Pee
Lifetime member PGPSW - time rapidly decreasing
Back to top
View user's profile Send private message
Oldboy
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Dec 08, 2004
Posts: 10621
Location: Suffolk, UK

PostPosted: Thu Mar 07, 2013 1:05 pm    Post subject: Reply with quote

SpikeyMikey wrote:
Still no map update for my 940 today (Thursday 7th), ...
I had to phone Customer Support and, after a couple of tweaks their end, I got my Map.

As others have noted, HOME seems to hog all the processing power.
_________________
Richard

TT 910 V7.903 (9183/081205) OS:2344
Europe version 1045.10005
TT Via 135 App 12.075
Western Europe v1075
Back to top
View user's profile Send private message Visit poster's website
SpikeyMikey
Lifetime Member


Joined: Mar 21, 2006
Posts: 852
Location: Hertfordshire. Forever blowing bubbles

PostPosted: Thu Mar 07, 2013 1:35 pm    Post subject: Reply with quote

Whoops, thanks Gee-Pee, I am up to date but forgot to update my signature Embarassed

Thanks Richard, I'll try that when I get time Thumbs Up
_________________
Mike
TT GO6000 (Europe); iPhone and iPad Pro with iOS TT GO & MyDrive + CamerAlert
Back to top
View user's profile Send private message
matthewj
Frequent Visitor


Joined: Apr 03, 2006
Posts: 751

PostPosted: Thu Mar 07, 2013 4:17 pm    Post subject: Reply with quote

Oldboy wrote:
SpikeyMikey wrote:
Still no map update for my 940 today (Thursday 7th), ...
I had to phone Customer Support and, after a couple of tweaks their end, I got my Map.

As others have noted, HOME seems to hog all the processing power.


Okay, so to be clear, you are saying that you didn't get the maps when they came out for everyone, and then waited until the last day or two, then asked them what was up, and they tweaked your account to get the latest maps and you now have them?

If so, that sounds like we have to contact them too!
Back to top
View user's profile Send private message
Oldboy
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Dec 08, 2004
Posts: 10621
Location: Suffolk, UK

PostPosted: Thu Mar 07, 2013 7:20 pm    Post subject: Reply with quote

matthewj wrote:
Okay, so to be clear, you are saying that you didn't get the maps when they came out for everyone, and then waited until the last day or two, then asked them what was up, and they tweaked your account to get the latest maps and you now have them?
When I tried, over 3 days because of the HOME issue, I contacted CS and they asked me to Rename the TomTom Folder (in My Documents), and try again. When that didn't work after 30 secs I had to close HOME. 20 secs later I was told to open HOME again, and wait for my Device to be found.

Selecting 'Update my GO' resulted in an almost instant response with a complete list of Updates, including the Map, for me to use. I grabbed the Map real quick, with no problems.

That was yesterday. Today, after waiting some 30 mins, I get an error message stating that the Server Timed Out, so I can't get access to the latest Postcode Files. Confused

I'm awaiting a reply on this latest problem. You can't even go back a version of HOME as it updates itself as soon as it starts. Evil or Very Mad
_________________
Richard

TT 910 V7.903 (9183/081205) OS:2344
Europe version 1045.10005
TT Via 135 App 12.075
Western Europe v1075
Back to top
View user's profile Send private message Visit poster's website
Guivre46
Frequent Visitor


Joined: Apr 14, 2010
Posts: 1262
Location: West London

PostPosted: Thu Mar 07, 2013 11:47 pm    Post subject: Reply with quote

I don't know if this is connected to the 905 map install, or if it has happened earlier and I've only just noticed, but the file 'TomTom HOME Install.ap' is now marked as redundant, at least on my 550.
_________________
Mike R [aka Wyvern46]
Go 530T - unsupported
Go550 Live [not renewed]
Kia In-dash Tomtom
Back to top
View user's profile Send private message
matthewj
Frequent Visitor


Joined: Apr 03, 2006
Posts: 751

PostPosted: Fri Mar 08, 2013 10:26 am    Post subject: Reply with quote

Quote:
Hi all,

I just received information that the Maps for the Update Service will be delayed slightly. They'll be released next week.

I'm sorry for the inconvenience this is causing you.

All the best,
Ditte


Posted just now on the TomTom forums.
Back to top
View user's profile Send private message
Froggy
Regular Visitor


Joined: Sep 28, 2005
Posts: 147
Location: Glasgow

PostPosted: Fri Mar 08, 2013 11:47 am    Post subject: Reply with quote

matthewj wrote:
Quote:
Hi all,

I just received information that the Maps for the Update Service will be delayed slightly. They'll be released next week.

I'm sorry for the inconvenience this is causing you.

All the best,
Ditte


Posted just now on the TomTom forums.


I hate to be cynical, but that is what we were told last week Evil or Very Mad Evil or Very Mad
_________________
GO 750 Live HD Traffic, Map Europe 930, Navcore 9.510
Back to top
View user's profile Send private message
rfp2001
Lifetime Member


Joined: Mar 28, 2006
Posts: 134

PostPosted: Fri Mar 08, 2013 5:33 pm    Post subject: Reply with quote

This is what I received this afternoon, Friday 8 March when I asked for an up date

"Thank you for taking the time to contact TomTom Customer Support.

This is Nina and we are always happy to help.

I understand that you are unable to install the latest map on your device.

Please be assured that I will do my best to assist you.

I would like to inform you that currently the latest Europe map is not offered via Home and this know issue.

Please be advised that we are aware of this issue and it is under investigation and it might get resolved by next week.

As soon as the issue is resolved I will also keep you updated. Till then I have kept the case open with us.

May we apologize for any inconvenience caused, let me know if I can be of any further assistance.

Many thanks for your patience and understanding.

With Kind Regards,

Nina
The TomTom Customer Care Team"
Back to top
View user's profile Send private message
gazza70
Regular Visitor


Joined: Feb 28, 2006
Posts: 129

PostPosted: Fri Mar 08, 2013 6:02 pm    Post subject: Reply with quote

i have just called tomtom to ask about the update for my tomtom go 950 live
as it's not showing when i connect to tomtom home ,
while i was on the phone Ellen sorted my update out,
she did say that the usa update won't be availabe until next week,
now in the process of down loading the new map.
Back to top
View user's profile Send private message
matthewj
Frequent Visitor


Joined: Apr 03, 2006
Posts: 751

PostPosted: Mon Mar 11, 2013 1:59 pm    Post subject: Reply with quote

I have not talked to TomTom at all, but Home is now downloading the whole of Europe to my 740 now. Looks like they kicked the server sufficiently.
Back to top
View user's profile Send private message
matthewj
Frequent Visitor


Joined: Apr 03, 2006
Posts: 751

PostPosted: Mon Mar 11, 2013 2:39 pm    Post subject: Reply with quote

Hmm, I appear to now have "Europe" and "Europe West" maps on my device.

Hmm again, on comparing the content of the before and after. Seems that the "Western_and_Central_Europe_2GB" folder is gone, and the "Europe" folder is new. The various POI and favourites are still there. "Europe West" is the map on the internal drive. Confused? I am! But it works, so I can move on...
Back to top
View user's profile Send private message
JockTamsonsBairn
Lifetime Member


Joined: Jan 10, 2004
Posts: 2777
Location: Bonnie Scotland (West Central)

PostPosted: Mon Mar 11, 2013 2:52 pm    Post subject: Reply with quote

v905.4754 is now available for my 940.
_________________
Jock

TomTom Go 940 LIVE (9.510, Europe v915.5074 on SD & 8.371, WCE v875.3613 on board)
Back to top
View user's profile Send private message







Posted: Today    Post subject: Pocket GPS Advertising

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices All times are GMT + 1 Hour
Goto page Previous  1, 2, 3, 4  Next
Page 3 of 4

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.11 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem,
sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops 2003 http://www.nukecops.com

Make a Donation



CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download Speed Camera Database
19.102 (13 Oct 21)



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







Terms & Privacy


GPS Shopping