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'Tell us what you think' - email recieved from TomTom

 
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Mick_1959
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Joined: Sep 24, 2007
Posts: 247
Location: Cambridgeshire

PostPosted: Tue Aug 23, 2011 8:23 am    Post subject: 'Tell us what you think' - email recieved from TomTom Reply with quote

Hi all

How many have also received the following email from TomTom


=============================

Tell us what you think




Dear Mick,


As a TomTom customer, we'd love to know what you think about your TomTom product. We're always trying to improve our products and services, and the best way to do that is to listen to the people who actually use them.


To complete the questionnaire, just click on the link below. It'll take you about 10 minutes and your responses remain anonymous and confidential.


Thank you for your valuable input.


Start the questionnaire now [Link] - I have removed the link as it is unique to me.

All the best,


The TomTom-Team

-----------------------------------------------------------------



Shall we say the free text boxes got somewhat overloaded!

Mick
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AndyVaughan
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Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale

PostPosted: Tue Aug 23, 2011 7:47 pm    Post subject: Reply with quote

Just about to fill mine in - I wonder if my dissatisfaction with the reduced range HD traffic will feature????
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK

PostPosted: Tue Aug 23, 2011 7:57 pm    Post subject: Reply with quote

AndyVaughan wrote:
Just about to fill mine in - I wonder if my dissatisfaction with the reduced range HD traffic will feature????
Hardly at all, I suspect Twisted Evil
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DennisN
Tired Old Man
Tired Old Man


Joined: Feb 27, 2006
Posts: 14888
Location: Keynsham

PostPosted: Tue Aug 23, 2011 8:37 pm    Post subject: Reply with quote

Well, it DID feature in mine for what it's worth. It also featured in my response to the email asking me to fill one in to say why I had not renewed my Live Services subscription (for the XL Live I didn't renew, as opposed to the 550 Live I did renew earlier).

However, I suspect these comments will land up in File 13 - TT like the good points, so free text boxes are usually anathema to their surveys and questionnaires, which in turn are usually questions like "What do you like about TT Safety Cameras, tick all which apply..." - Note, not do you like, or what do you NOT like about. Laughing
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