Please give us more volume!!!

mcdunne100 · Occasional Visitor Joined: Apr 24, 2006 Posts: 7

My wife and I have both been using Telmap 5 for a while now (on our separate phones). We both think it's a really great product.

Whilst there are always several things that could make it even better, the ONE thing that it really, really needs is greater volume.

Even when we both have the volume on our handsets at Max, it is really hard to hear the instructions.

As for hearing the soft, tinkly warning for speed cameras - well, if you know the camera's coming then you can listen out for it and just about catch-it.

Please please please make it louder (with the ability to turn the volume down, for those that don't have a problem)....

thanks!

fpeedy · Occasional Visitor Joined: Jan 19, 2010 Posts: 39

Which Telmap version do you use and especially on what devices?
Are you up to date with your firmware? There are diffrences between some firmware versions - with some versons a sound is louder and with others the same sound with the same setting is not so loud.

I'm with v5.12.32 on a BlackBerry Bold2 9700 and the first instruction is very loud so that I have to decrease the loudness. Same on my wifes BlackBerry Curve 8900.

mcdunne100 · Occasional Visitor Joined: Apr 24, 2006 Posts: 7

We're both using the latest version of Telmap (downloaded again just last week, to ensure this). Wife has HTC Desire (Android 2.1). My Torch is running the latest OS (6.0.....450).

But the volume has been too low on all versions (of Telmap) we've had, on all handset OS's........

LampyDave · Occasional Visitor Joined: Jan 02, 2011 Posts: 7

When I used to use the 9700 version of Telmap on my Bold 9000 the volume was perfect. It seemed to use the 'Speakerphone' setting and was just right.

On my current Torch 9800 it seems to use the 'Handset' setting for instructions and so is too quiet.

Anyone else think this is what's going on?

Also, I've never known how to alter the volume either on the 9000 or the 9800 version of the program. What should I do to check that I am at the loudest setting?

All the best. Dave.

GuyH · Occasional Visitor Joined: Jan 25, 2010 Posts: 26

I use Telmap on my bold 9700 with OS6 and volume is fine but my dad has just got a Desire HD and with all sound set to max the volume is still too low he says. is it a case of not utilising the loud speaker in the phone properly?

SyBorg · Posted: Tue Feb 22, 2011 9:58 pm Post subject:

I've got the BB 9800 and the volume is way too low now. It appears to have dropped in a recent update for me. Sad

This seams like a bug-bear area on Blackberries for sure as I know when I tried other software there were often complaints.

temporalis · Occasional Visitor Joined: Mar 11, 2011 Posts: 3

new 9800 and way too low volume here too.

cheers

Neil.

fpeedy · Occasional Visitor Joined: Jan 19, 2010 Posts: 39

Now I upgraded to a BB Torch 9800 - 9700 now is sorted out.

On my old 9700 the volume was a bit to loud, so I decreased the volume after starting Telmap and everything was fine.
Now on my 9800 I know what you mean - the volume is not as loud as on my 9700 but here it is definately loud enough (and my 10 years old car is not very quiet)!

BarracudaBob · Occasional Visitor Joined: Dec 10, 2010 Posts: 6

I just recently upgraded from a BB 8900 to a 9800. I had no problems with volume on the 8900, but I barely noticed the voice prompts on my 9800. There definitely needs to be an option to control the volume. I can't find one anywhere.

mcdunne100 · Occasional Visitor Joined: Apr 24, 2006 Posts: 7

Seems no-one at Telmap is interested in our problems, since they can't be bothered to even acknowledge let alone reply to this post.

Thus my wife and I will have to ditch this product and go to a provider where the product is 'fit for purpose'. It doesn't matter if something is free - you're not going to use it if it doesn't actually provide (audible) directions.....

TUGAdmin · Frequent Visitor Joined: Jul 20, 2009 Posts: 299

Hello McDunne,
Actually we do look at these posts - and this particular topic was well handled by some of our other users who pretty much laid it out correctly. That's one of the great things about a forum - sharing information between users.

The issue of volume is known to us. As you've seen, some users have a problem, others don't. This is something that is both device and firmware dependent.

We don't provide a volume setting within the app since we play the sounds at the maximum volume available to us through the device. As reported, some users actually turn down the device volume.

If you have a BT car kit - that might solve the problem for you, but other than that, unfortunately there's no way to increase the volume.
Hope that helps
Tks
TUGAdmin

SyBorg · Posted: Tue Apr 12, 2011 8:26 am Post subject:

mcdunne100 · Occasional Visitor Joined: Apr 24, 2006 Posts: 7

TUG Admin - thanks for at last acknowledging my post (and the problem).

As stated above, your answer is not correct. My wife and I both use other Sat-nav applications (we have no choice now, because Telmap is useless when you can't hear it) and we have NO problems with volume. In fact, the one I currently use isn't even at Max volume, and it's almost too loud. (And, I'm driving a BMW 3 series, so we're not talking about a cheap, noisy vehicle).

So, there is no doubt that the volume is NOT restricted by the handset - over to you and your software developers.......!!

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