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xtraseller
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Joined: 15/07/2003 22:59:27
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Location: United Kingdom
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 Posted: Sun Nov 21, 2010 7:33 pm Post subject: MyTomTom Home3 update solves connection prob. 64-bit issue? |
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A Critical Update was released for the MyTomTom app over the weekend, and seems to have cured (for my anyhow) the random connected / non-connected issues we were having
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mow
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Joined: Mar 09, 2005
Posts: 112
Location: Essex
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| Posted: Mon Nov 22, 2010 8:12 am Post subject: |
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 Tried to install this version several times now and keep getting the message
“Driver Pre Install 64exe has stopped working”
Anyone got any ideas if this is an error my end or Tom Tom’s? |
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mow
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK
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| Posted: Mon Nov 22, 2010 9:02 am Post subject: |
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| Babelfish says this |
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xtraseller
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Joined: 15/07/2003 22:59:27
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Location: United Kingdom
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| Posted: Mon Nov 22, 2010 9:03 am Post subject: Problems |
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No problems on my home 32bit Windows 7 machine
On my 64but Windows 7 laptop it did report the error but a retry didn't and worked (works) fine
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TomTom Go Live 6100, 600
Garmin DriveLux 50, D-Smart 70, NuviCam, 3598, 2699, 2798
Mio Navman 695
Nexus 6p, Apple iPhone 6sPlus and Microsoft Lumia 950xl running TomTom, Garmin, CoPilot, Navigon, Sygic, Here Drive, Google, Waze, MS Maps |
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Mon Nov 22, 2010 9:03 am Post subject: |
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It says you need to re-install MyTomTom in compatability mode.
Aquire the .exe installer, then in properties, compatibility, choose Windows Vista compatibility mode and 'Run as administrator'.
Then install.
I presume you are running Windows 7 64-bit and there is no 64-bit version of MyTomTom
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Darren Griffin |
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mow
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Posts: 112
Location: Essex
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| Posted: Mon Nov 22, 2010 9:49 am Post subject: |
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Darren:-
Your comment was quite correct, this may need to be a new topic.
However one last chance - I am running Vista 64bit
It looks as though a file is missing in the Preinstall64.
I'll try TT Support (Oh dear) |
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Darren
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Location: Hampshire, UK
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| Posted: Mon Nov 22, 2010 9:53 am Post subject: |
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| mow wrote: | | Your comment was quite correct, this may need to be a new topic. |
It does, and already has.
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Darren Griffin |
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