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Synchronising resources..... please wait
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GuyH
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Joined: Jan 25, 2010
Posts: 26

PostPosted: Wed Nov 03, 2010 12:36 pm    Post subject: Synchronising resources..... please wait Reply with quote

had this each time I've tried to run TelMap on my Bold 9700 running .979 OS5 last 24 hrs. Seems to hang for ages.

is there an issue my side or as I suspect on the Telmap side?
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Gridlock
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Joined: Feb 25, 2010
Posts: 7

PostPosted: Wed Nov 03, 2010 2:06 pm    Post subject: The same...... Reply with quote

I am having the same problem with a Bold 9000. Must be a Telmap issue.
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LaurieCad
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Joined: Aug 07, 2006
Posts: 8

PostPosted: Wed Nov 03, 2010 3:06 pm    Post subject: Reply with quote

Getting the same on the (unsupported) Torch 9800 which has worked very well up until now!
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jeffharris
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Joined: Sep 17, 2004
Posts: 4

PostPosted: Fri Nov 05, 2010 9:02 pm    Post subject: Reply with quote

Aaarghh!!!! I wish I had read this forum bfore ..... I upgraded my OS6 (to 6.0.0.337 for those interested) redownloaded the latest Telmap beta, and got the "saving resources" hang..... I thought it was the OS, and rebooted and reinstalled umpteen times!!! Now, Ill just wait. Hopefully will be fixed before I go to Switzerland next week!!
_________________

Thanks,

Jeff
jeff at jeffharris.com
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fpeedy
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Joined: Jan 19, 2010
Posts: 39

PostPosted: Sat Nov 06, 2010 11:12 am    Post subject: Reply with quote

Same here!
I just upgraded my 9700 Bold to the new OS6 and now Telmap hangs with "saving resources". Some days ago everything was fine!
Hopefully it will be fixed in the near future...

Btw: A couple of weeks ago I switched from my 8110 to my new 9700.
Telmap 5 is much, much, much better than 4.5 - so I hope we can use it again as fast as possible...
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TUGAdmin
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Joined: Jul 20, 2009
Posts: 299

PostPosted: Sun Nov 07, 2010 1:12 pm    Post subject: Reply with quote

As posted a few days ago (this seems like the same issue):

Hi Forum,
We have received several reports from users having problems with downloading and installing our latest release of Telmap5.

We are working to find a solution and I will update on the forum when we do. Please bear with us.

Registration for new members is suspended until we find a solution.

Thanks
TUGAdmin
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Gridlock
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Joined: Feb 25, 2010
Posts: 7

PostPosted: Mon Nov 08, 2010 4:06 am    Post subject: Reply with quote

It will be interesting to see how many days it takes for Telmap to solve this problem. It is a good thing that this is only beta testing!
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GuyH
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Joined: Jan 25, 2010
Posts: 26

PostPosted: Mon Nov 08, 2010 11:06 am    Post subject: Reply with quote

Guys we cant complain. This is exactly why we're beta testers and in return we get to trial a great product (normally) for free.
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SyBorg
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Joined: Oct 01, 2009
Posts: 165
Location: UK

PostPosted: Mon Nov 08, 2010 4:05 pm    Post subject: Reply with quote

GuyH wrote:
Guys we cant complain. This is exactly why we're beta testers and in return we get to trial a great product (normally) for free.


Agreed. The sad bit is that it's the version update process that causes the issues just as it did a few months ago. The Telmap developers do not appeared to have learned from that. Sad
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Gridlock
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Joined: Feb 25, 2010
Posts: 7

PostPosted: Mon Nov 08, 2010 4:56 pm    Post subject: Reply with quote

As part of beta testing, I think that 'reliability' is probably the most important feature that is being evaluated. Telmap 5 seems to have failed that test at the moment.

Obviously their priority for fixing betas is lower than their released versions, but long term outages are not encouraging. I'm looking forward to testing the next working version.
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Mogulmeister
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Joined: Nov 08, 2010
Posts: 3

PostPosted: Mon Nov 08, 2010 6:30 pm    Post subject: Reply with quote

Hello,

This may work for some Blackberry Users.

I had both errors on my 9700 - namely "Synchronising Resources" and "Saving Resources" but have a fix that worked (for me anyway):

1)Do a battery pull then Restart Blackberry. Do NOT start Telmap yet.

2)Go to Options (spanner icon)

3)Click on Applications

4)Click on TElMAP5

5)Click ON Edit Permissions. Make Sure each of the 3 values Connection, Interactions and User data are set to ALLOW

Restart TelMap - should work if not follow this link where it came from:

http://downloads.telmap.com/tug/faq/FAQSupport.html#InternalError

Cheers

Mogul


Last edited by Mogulmeister on Mon Nov 08, 2010 6:49 pm; edited 1 time in total
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Mogulmeister
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Joined: Nov 08, 2010
Posts: 3

PostPosted: Mon Nov 08, 2010 6:44 pm    Post subject: Reply with quote

(Accidental Double post)
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Gridlock
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Joined: Feb 25, 2010
Posts: 7

PostPosted: Tue Nov 09, 2010 3:37 am    Post subject: Reply with quote

Thanks for sharing this Mogul.

I think I'll wait until they fix their software so that a workaround is not required. Telmap can't market an app that doesn't install cleanly and works the first time, can they?
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jeffharris
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Joined: Sep 17, 2004
Posts: 4

PostPosted: Tue Nov 09, 2010 3:55 am    Post subject: Reply with quote

I also got it working, on my Torch, after many "synchronizing" and "saving" resource hangs. All I did was (and I hadn't attempted to start Telmap since previous reboot), go to the application management, pressed the Blackberry button, and edit default permissions, set them all to "allow" (which 2 were on "custom"), pressed the Blackberry button again, and I applied defaults to all applications, backed out, started Telmap, it synchronized resources for a minute or so, and then, asked for Telmap app permissions, and then all went well. I should note that, just for cleanliness sake, I rebooted again, all was still fine, but, went to edit default permissions, and, the 2 custom fields (first 2) were back again.

Anyway, Telmap fires up fine now.
_________________

Thanks,

Jeff
jeff at jeffharris.com
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GuyH
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Joined: Jan 25, 2010
Posts: 26

PostPosted: Tue Nov 09, 2010 9:58 am    Post subject: Reply with quote

I have no applications displayed under 3rd party application management on my 9700 with OS6
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