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Go-1000 Live UK Manual

 
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mikealder
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PostPosted: Fri Oct 01, 2010 5:29 pm    Post subject: Go-1000 Live UK Manual Reply with quote

Clicking Here will download the manual for this new device, however having had a read through it there are a few observations I think worth mentioning:

Page 2 shows an RDS TMC lead, for a start its got the wrong plug fitted to it and wouldn't connect to the device. The correct RDS-TMC for the Go-1000 is shown on the TomTom web site though.

Page 37 "Your Go has a light sensor to monitor changes to the available light in your car" No it doesn't, the last TomTom device to use an ambient light sensor was the Go-940, the Go-1000 employs location and time information from the GPS receiver to work out when to switch between day or night.

Page 44 Again the light sensor is mentioned, there isn't one.

Page 45 Mentions how important a full back up is, what it fails to inform you is how to make that all important back up, forget the usual Windows Explorer method.

Page 63 A very impressive range for an RDS-TMC receiver as the display is showing 999KM to the next traffic hold up, RDS-TMC typically covers around 160KM range so either thats a mistake or photoshop in action - Mike
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Guivre46
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PostPosted: Fri Oct 01, 2010 10:34 pm    Post subject: Reply with quote

Wondering it their Customer Services staff training is based on the manuals? If so it explains a few things.

Edit: OK I've removed the emoticon because it was a serious comment about the reference material TTCS use when someone contacts them with a problem.
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Mike R [aka Wyvern46]
Go 530T - unsupported
Go550 Live [not renewed]
Kia In-dash Tomtom


Last edited by Guivre46 on Sun Oct 03, 2010 10:36 pm; edited 1 time in total
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JimmyTheHand
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PostPosted: Sat Oct 02, 2010 7:49 pm    Post subject: Reply with quote

Guivre46 wrote:
Wondering it their Customer Services staff training is based on the manuals? If so it explains a few things. Grrrr

training??
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dorsetwurzel
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Joined: Sep 16, 2008
Posts: 127
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PostPosted: Sun Oct 03, 2010 9:02 am    Post subject: Reply with quote

JimmyTheHand wrote:
Guivre46 wrote:
Wondering it their Customer Services staff training is based on the manuals? If so it explains a few things. Grrrr

training??


Ctrl+C, Ctrl+V...
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mikealder
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PostPosted: Sun Oct 03, 2010 6:51 pm    Post subject: Re: Not funny Reply with quote

1ee wrote:
Have you passed this info onto TT?

Indeed I have done, the original post was intended to alert users of the errors rather than poke ridicule at the document.

As others have said its been a Copy/ Paste from earlier manuals, the manual submitted to the FCC was even better though as that showed the unit with a MicroSD card slot! - Mike
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Guivre46
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PostPosted: Sun Oct 03, 2010 10:47 pm    Post subject: Reply with quote

OK, I've edited out the emoticon from my previous post because I thought I was making a serious observation.

Catastrophe theory, now known by some as the 'Tipping Point', says at some point stable systems cease to be able to absorb further instability, and make a sudden switch to a different system. I think that with faulty navcores, dumbed down menus, and problematic HD services, this point has been reached with TT and the level of tolerance of users is changing.

Off topic, when I had a tax problem I used to phone the Revenue and have an informed conversation with an informed person. With their new computer system, this March, I got fed up with being told I owed £8000, and talking to people with no basic grasp of the tax system, just repeating to me what was on the computer screen in front of them. I've never been so angry on the phone before with Revenue staff, and it has changed my whole view of them, I now distrust them completely.
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Mike R [aka Wyvern46]
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