unable to download the 5.12 version

[frossie]

Hello,
i'm trying to download the 5.12.04 version but the link desn't work .

in fact when i try to get from the link http://downloads.telmap.com/tug/install/bb/480x360/besbis/SetupNavigatorEU.jad

the jad file is present but invalid .

could you fix this error ? or how can i repair this error ?

thanks,
fabio

[TUGAdmin]

HI Fabio,
We've had many successful downloads from the below URL.
You need to do it directly on your device and make sure that you are not using the BlackBerry browser.
Please also see below from our FAQs:
You could not complete application download
This can happen to BlackBerry users and is related to the BlackBerry browser setting. The BlackBerry browser has a download size limitation and does not complete the Telmap5 application download. You should use your device Internet Browser or WAP browser to do the download. Note that operator charges may apply.
Solution
From your BlackBerry Home Screen select Options | Advanced options | Browser and make sure that the Default browser configuration setting is set to Internet Browser or to your device’s WAP browser

[frossie]

hello,
thanks for your help but i'm not able to modify my blackberry browser options because our it responsable has blocked it from BES.

I would like to try another way ..like download it from the pc using tool "ota downloader" or other else but it doesn't work with telmap5 ! (wiith telmap 4.5 i haven't anny problems) .

if you could provime me a zip file for offline installation i 'll appreciate

thanks for you help
Fabio

[stupink]

do you have an internet browser? or just wap?
If you have the internet browswer then simply load it first and copy+paste the link into it rather than clicking the link which will open the wap browswer.

[frossie]

i didn't understand your suggestion...
obviously i had an internet connection with 3g option..but from my carrier i didn't able to download all the files necessary to install telmap !

i asked to the community (and telmap forum moderator) another way to install telmap in offline mode..can you help me ?

thanks,grazie
fabio

[TUGAdmin]

Hi Fabio,
The BlackBerry browser has a download file size limitation and our installation is larger than that limitation.

If you are limited to using only your BB browser then we're stuck.
If you can download using your device Internet browser (see my first response in this thread) then it should work.

Of course - if your BES adminstrator is blocking our download URL then it won't work and you need to talk to him about unblocking it.

Unfortunately I don't have a way for you to install off-line.

thanks
TUGAdmin

[frossie]

hello,
and thanks for your support .
unfortunately i've not more idea to resolve my problem and i'll continue to use Telmap 4.5 instead the new version...

however ,thanks for your time and your support.

fabio

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