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Free 10 - How do you get it?
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nheather
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Joined: Nov 02, 2005
Posts: 67

PostPosted: Tue Jul 20, 2010 8:11 pm    Post subject: Free 10 - How do you get it? Reply with quote

I bought a new TomTom. Created a TomTom account.

Connected it up and got the free 3 months traffic alaerts trial.

But no mention of the free 10.

ANyone know how that appears - does it take some time and then sent as an eMail voucher?

Cheers,

Nigel
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technik
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Joined: Mar 18, 2004
Posts: 788
Location: Midlands UK

PostPosted: Tue Jul 20, 2010 11:46 pm    Post subject: Reply with quote

Did I miss something?

Can you start from the beginning explaining why you think you are entitled to a "free 10". Shocked

Why stop at 10......why not a free 100 ? Rolling Eyes Laughing Rolling Eyes Laughing Rolling Eyes Laughing Rolling Eyes
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nheather
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Joined: Nov 02, 2005
Posts: 67

PostPosted: Wed Jul 21, 2010 1:22 pm    Post subject: Reply with quote

Here

https://www.tomtom.com/myTomTom/myProfile/index.php

If you already have an account and it automatically logs in you won't see it.

The 10 is pretty self-evident on this page.

Cheers,

Nigel
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JoolsTwo
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Joined: Jan 05, 2009
Posts: 170
Location: Mid Sussex

PostPosted: Wed Jul 21, 2010 1:55 pm    Post subject: Reply with quote

nheather wrote:
Here

https://www.tomtom.com/myTomTom/myProfile/index.php

If you already have an account and it automatically logs in you won't see it.

The 10 is pretty self-evident on this page.

Cheers,

Nigel


I'm obviously missing it too Confused How can you go to that page if you don't have an account? If I log out and go there it asks me to login or create an account. can't see 10 mentioned anywhere.

BTW my newsletter preferences have stopped assuming I'm in Holland and called Peter and now seem to think I'm in Poland and want it in Polish. Be interesting to see how my next newsletter is addressed?

Quote:
Juliusz, tutaj jest news....

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MaFt
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Joined: Aug 31, 2005
Posts: 14844
Location: Bradford, West Yorkshire

PostPosted: Wed Jul 21, 2010 1:56 pm    Post subject: Reply with quote

i'm not logged in an also not seeing any reference to 10?
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Anita
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Joined: Mar 15, 2006
Posts: 3219
Location: Windlesham, Surrey

PostPosted: Wed Jul 21, 2010 2:15 pm    Post subject: Reply with quote

I think most people browsing this forum will already have an account, so will not see the 10 offer. Could you please tell us what it says.
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nheather
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Joined: Nov 02, 2005
Posts: 67

PostPosted: Wed Jul 21, 2010 2:38 pm    Post subject: Reply with quote

Well if you try that link and it logs you in then just logout and refresh and it should display the screen to create a new account - does for me.

Basically, there is a logo at the top of the create account screen which says

Register & Receive 10

There is also a page that describes the deal in more detail but can't find that at the moment. It was from a link given on the box of my new TomTom but I'm at work and can't remember it - will post it tonight.

Cheers,

Nigel[/img]
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Andy_P
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Joined: Jun 04, 2005
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Location: West and Southwest London

PostPosted: Wed Jul 21, 2010 2:51 pm    Post subject: Reply with quote

nheather wrote:
Here

https://www.tomtom.com/myTomTom/myProfile/index.php

If you already have an account and it automatically logs in you won't see it.

The 10 is pretty self-evident on this page.

Cheers,

Nigel


I'm not logged in an I don't see any reference to 10 on that page.

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Anita
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Posts: 3219
Location: Windlesham, Surrey

PostPosted: Wed Jul 21, 2010 3:03 pm    Post subject: Reply with quote

nheather wrote:
Well if you try that link and it logs you in then just logout and refresh and it should display the screen to create a new account - does for me.

Does for me too.

Quote:
Basically, there is a logo at the top of the create account screen which says

Register & Receive 10

It doesn't for me.

And it's much quicker and easier when you're asking for help if you give full details of the issue rather than everyone having to follow a link, log out, refresh, and then find your result isn't replicated for them, which means you're much more likely to get the advice you're after.
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nheather
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Joined: Nov 02, 2005
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PostPosted: Wed Jul 21, 2010 3:50 pm    Post subject: Reply with quote

Sorry I have irritated you all so much, it was only an innocent question.

I did describe what I do to see it on my PC - and I can replicate it until the cows come home. Not sure why it doesn't work for you.

Also regardless of whether you can reproduce it or not I guess no-one here is going to be able to help. It needs to be someone who says "yes I have done it, this is what hppened" or "yes I tried it and had that problem aswell" And if they existed they would have responded to the first post.

I suspect if I show you a screenshot all you can say is "yes I can see it now, but sorry can't help"

http://i853.photobucket.com/albums/ab93/nigelheather/tomtom2.jpg

Cheers,

Nigel
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Gmt_Plus1
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Joined: Jan 24, 2010
Posts: 26

PostPosted: Wed Jul 21, 2010 4:49 pm    Post subject: Reply with quote

Unless you have done so already, fire off an e-mail to TT stating that you have complied with their web-instruction and have not received further instructions on how to reclaim the 10. I suggest that you take another screenshot of the offer while you still can, including the date/time in display, to prove to TT it was there in case they claim it wasn't.
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matthewj
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Joined: Apr 03, 2006
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PostPosted: Wed Jul 21, 2010 4:53 pm    Post subject: Reply with quote

My thought on this is that there will be some URL that you have to go through first to get some cookie set. And I expect that the 10 is going to be a discount on the web shop for you to buy something with.

It would be good to know where the product was bought that had the 10 offer on the box, so that others could take advantage.
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JoolsTwo
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Joined: Jan 05, 2009
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Location: Mid Sussex

PostPosted: Wed Jul 21, 2010 5:00 pm    Post subject: Reply with quote

I expect it will be in an email. I occaisionally get an email offering me 8 to spend, so far I have not found anything to buy that I can't get at least 8 cheaper elsewhere as it has to be purchases via the website and not purchases via TT home.
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nheather
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Joined: Nov 02, 2005
Posts: 67

PostPosted: Wed Jul 21, 2010 5:04 pm    Post subject: Reply with quote

Quote:
It would be good to know where the product was bought that had the 10 offer on the box, so that others could take advantage.


It didn't mention the 10 on the box (XL IQ Routes).

On the box it talks about the free 3-month trial for traffic alerts and gives a URL.

When you follow that URL it describes the free 10 aswell.

I don't have that URL to hand at the moment as I'm at work. Will post it when I get home.

Cheers,

Nigel
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MaFt
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Joined: Aug 31, 2005
Posts: 14844
Location: Bradford, West Yorkshire

PostPosted: Wed Jul 21, 2010 6:10 pm    Post subject: Reply with quote

matthewj wrote:
My thought on this is that there will be some URL that you have to go through first to get some cookie set. And I expect that the 10 is going to be a discount on the web shop for you to buy something with.

It would be good to know where the product was bought that had the 10 offer on the box, so that others could take advantage.


yes, that's my thinking too.

i'd suggest an email as Gmt_Plus1 suggested above.

MaFt
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