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Pocket GPS World :: View topic - Remedy for Norton Antivirus Deleting Backup Voice Data.
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Remedy for Norton Antivirus Deleting Backup Voice Data.

 
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gwc17
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Joined: Jan 09, 2010
Posts: 6
Location: Lincolnshire. TomTom One 3rd

PostPosted: Tue Jan 12, 2010 7:36 pm    Post subject: Remedy for Norton Antivirus Deleting Backup Voice Data. Reply with quote

Norton Antivirus is deleting TomTom Voices.chk from my PC Backup folder, just leaving .vif & bmp.
Remedy overcome by going into Norton Anitirus program and setting up CENTRALZED EXCEPTIONS to ignore .chk
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Tue Jan 12, 2010 7:42 pm    Post subject: Reply with quote

A better approach is to get some proper AV software for your PC, I won't evn consider using a PC with Norton installed as it hogs the machine and tries to take over - My last Laptop came with it pre-installed and the first thing I did was delete and remove all traces of it - Mike
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gwc17
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Joined: Jan 09, 2010
Posts: 6
Location: Lincolnshire. TomTom One 3rd

PostPosted: Tue Jan 12, 2010 8:45 pm    Post subject: Reply with quote

Mike. Sorry...I have to disagree. I have been using Symantics Endpoint Protection Corporate Version for past 2 years with no such hogging problems. However AVG kept deleteing all sorts of files.
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Tue Jan 12, 2010 9:10 pm    Post subject: Reply with quote

Quote:
Symantics Endpoint Protection Corporate Version


is OK. It's the retail products that aren't quite so good......
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Tue Jan 12, 2010 9:44 pm    Post subject: Reply with quote

Moved from speed cam section to TomTom section...
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Mullet
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Joined: Dec 12, 2005
Posts: 1050

PostPosted: Wed Jan 13, 2010 2:20 am    Post subject: Reply with quote

Must agree with Mike on this, even Endpoint which is on my works PC. Scanning a 2GB pen drive brings a decent spec machine to it's knees.

As for deletion of clean TomTom data.chk files Rolling Eyes. Device ruining false positives I can live without.

But credit for finding the work round.
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Calomax
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Joined: Sep 30, 2005
Posts: 988
Location: St Martin's, Guernsey

PostPosted: Wed Jan 13, 2010 10:32 pm    Post subject: Reply with quote

mikealder wrote:
A better approach is to get some proper AV software for your PC, I won't evn consider using a PC with Norton installed as it hogs the machine and tries to take over - My last Laptop came with it pre-installed and the first thing I did was delete and remove all traces of it - Mike
Sorry to go Off Topic but do you have any recommendations please Mike?
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mikealder
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Location: Blackpool , Lancs

PostPosted: Wed Jan 13, 2010 10:38 pm    Post subject: Reply with quote

Kasperski Internet Security is what I have found to be stable and cost effective as the three license pack version isn't too costly and lets me sort three computers in one go, look for bargains at Staples or PC World though as its often discounted far more than purchasing directly on line - Mike
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Calomax
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Joined: Sep 30, 2005
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Location: St Martin's, Guernsey

PostPosted: Wed Jan 13, 2010 10:52 pm    Post subject: Reply with quote

Thanks Mike. I seem to remember my online bank recommending that one.
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Calomax
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Joined: Sep 30, 2005
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PostPosted: Thu Jan 14, 2010 9:54 pm    Post subject: Reply with quote

Thanks again for the advice Mike. I've ordered it from Amazon for 22 and some pence.
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defi
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Joined: Jul 26, 2004
Posts: 41
Location: Chickentown Kent

PostPosted: Thu Jan 21, 2010 2:54 pm    Post subject: Reply with quote

Following an issue on a customers laptop just yesterday
You may well have "fun" removing norton
Kaspersky will not install if any part of norton remains.
There is a utility on the symantec site which should get rid of it, this worked for me (sorry didnt keep the link) . Google is your freind
You may then need to clean up your registry CCleaner is good for that
Best of luck
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Calomax
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Joined: Sep 30, 2005
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Location: St Martin's, Guernsey

PostPosted: Thu Jan 21, 2010 7:43 pm    Post subject: Reply with quote

I googled remove norton and followed the advice that came up. It involved using Symantic's removal tool, deleting various files and folders and deleting all reference to Norton and Symantic from the registry.

I now have Kapersky working fine.
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Darren
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Joined: 11/07/2002 14:36:40
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Location: Hampshire, UK

PostPosted: Thu Jan 21, 2010 8:09 pm    Post subject: Reply with quote

Norton, ugh! It has caused so many issues for so long I'm amazed it still exists!
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