TomTom say HD2 is not supported. Do they want our custom?

Fellwalker

I enquired of TomTom how I could go about installing TTN7 on my own 16Gb micro SD card, to use with my HTC HD2.
I also asked about the fact that tehy do not provide a latest map guarantee with TTN7, and whether their own supplied product would in fact have the latest map.
They did not answer my questions, but instead said:
"Thank you for contacting TomTom Customer Care
The reference number for your query is 091128-003316.

Please go to the below links to view the devices that are currently supported for use with Navigator 7 when you buy it from the TomTom website.

http://www.tomtom.com/products/section.php?ID=898&Section=709&Lid=1&Category=2

The HTC Touch HD2 is not compatible with any version of Navigator available at present."

Does that seem pathetic or what? Is it any wonder that they are having troubles when they are doing their best to lose a sale. The list of compatible machines is tiny.

So, has anyone already loaded TTN7 on an HD2, using their own micro SD card? Does it actually work OK?[/i]

helsibob · Occasional Visitor Joined: Nov 29, 2009 Posts: 1

I tried navigator 6 and 7 on the hd2 it loaded 7 but when came on screen all the screen was so muddled up i couldnt even see where to click to get right language never mind install my keycode! hope they get something sorted soon as realy love this phone and tom tom and the co-pilot included is not much cop.

Fellwalker · Posted: Sun Nov 29, 2009 6:54 pm Post subject:

I agree about Copilot. I am not impressed at all by its routing, or the display options.
I will have to try to move my old TTN6 from my hx4700.

MaFt · Posted: Mon Nov 30, 2009 12:44 am Post subject:

gajet · Occasional Visitor Joined: Apr 01, 2006 Posts: 29

Tomtom 7 works perfectly on my HD2. I tried CoPilot on my iPhone and was seriously unimpressed. it looks good, but the fact it would regularly pull me off motorways or a roads to take some dodgy diversion and then rejoin the road I left the previous junction. All the bells and whistles are secondary to getting me there in the best route possible. Also in Birmingham Tomtom has more up to date maps than CoPilot which is where I work and need it most.

Fellwalker · Posted: Tue Dec 01, 2009 4:22 pm Post subject:

Fellwalker · Posted: Tue Dec 01, 2009 5:24 pm Post subject:

dbb · Occasional Visitor Joined: Mar 08, 2006 Posts: 16

i don't think there is a sat nav software company with great customer service in existence? Twisted Evil

i believe that older versions of TT7 work with the HD2.

i tried copilot 6 that came with my Orbit 2 for about 6 weeks. i tried to modify the route profiles but i just couldn't get the reliability that i had with TT6 so i switched back to TT6.

SpeedCam · Posted: Tue Dec 01, 2009 9:53 pm Post subject:

Just to confirm that TomTom works perfectly on the HTC HD2 with 835 maps , and application version 7.916 (9189).

I have to say TomTom will be very foolish if they do not officially support this device. I've been involved with SAT NAV before TomTom released any products, and owned or used nearly all of their products and other manufacturers. TomTom running on the HD2 is FAST, faster than any of their PND's the display is huge, possibly too large and the TomTom screen may need enlarging. The items that are missing are IQ routes, lane assistance, text to speach, voice command and HD services.

It would be nice if we see an official Navigator v8 or v9 that delivers all of the latest Navcore 9 functionallity.

DennisN · Posted: Tue Dec 01, 2009 11:08 pm Post subject:

I've got 16GB INTERNAL flash disk on my HTC Advantage X7510. TTN6 runs OK from it, so why can't I buy and install TTN7 onto that flash disk? (I did, but it went pear-shaped when I bought a map which wouldn't work with it - had to get a refund for the map download). Evil or Very Mad

_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

Fellwalker · Posted: Wed Dec 02, 2009 1:14 pm Post subject:

kartracer · Posted: Wed Dec 02, 2009 5:35 pm Post subject:

For a number of years now I have wondered why TomTom seemed to be withdrawing from the smartphone gps market. I am now on my 3rd phone with a built in GPS receiver, and had to settle for using an external receiver with my TomTom software on each of the previous 2, neither of which was listed as compatible. No other company seemed to want to dive in and take over that market either. I now have an N97 on which TomTom apparently does not run at all. Navmii looked promising but doesn't yet work well on Symbian. So I hunted around and came across Sygic. This has a very comprehensive compatibility list (http://www.sygic.com/index.php/en/compatible-devices.html). It is also very familiar and easy to use if you have previously used TomTom. Digging deeper I discovered that Sygic is part of Teleatlas which is now owned by TomTom! The online licence authentication process is also identical to that of TomTom. I just had to convert my custom POIs to a new format but found the free tools online to do that. Why didn't you just tell us TomTom?
_________________
Kam

mikealder · Posted: Wed Dec 02, 2009 6:19 pm Post subject:

Indeed the Sygic or McGuider application has a certain feel to it that is very very close to using TomTom on a PDA, with up to date mapping - I have been using it for a while now and its a very stable and capable application, even supports the speed camera database and warnings - Mike

Rick-uk · Posted: Wed Dec 02, 2009 7:34 pm Post subject:

@kartracer

A couple of questions you may be able to help with.

Does the McGuider software work correctly in both portrait and landscape modes?

Can you install and run it from the internal Mass Memory or does it need to be run from a supplied card? Failing that, can I copy it to my own larger memory card?

Can you disable the virtual keyboard that is on screen? The N97 having its own keyboard this is a bit of a waste of screen display.

Many thanks for your help with these.

kartracer · Posted: Wed Dec 02, 2009 8:37 pm Post subject:

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