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720t touch screen problems

 
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005clive
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Joined: Mar 03, 2006
Posts: 65
Location: Penryn, Cornwall

PostPosted: Sun May 31, 2009 4:09 pm    Post subject: 720t touch screen problems Reply with quote

First sorry I’ve not posted here for a long time, but……..

I have an intermittent problem with my tomtom, it is like the screen is being constantly pressed, so not staying on any one screen. This doesn’t happen all the time, but most of it. before I try and find someone I can send it away to, is there something simple it could be.
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Clive

Tom Tom 720T
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Sun May 31, 2009 4:39 pm    Post subject: Reply with quote

Do you use a screen-protector?

Often these symptoms are caused by dust and dirt lodged under the bezel that surrounds the screen. Grab a small piece of thin card and run it gently around the edge of the screen and under the bezel.
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Darren Griffin
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005clive
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Joined: Mar 03, 2006
Posts: 65
Location: Penryn, Cornwall

PostPosted: Sun May 31, 2009 4:51 pm    Post subject: Reply with quote

Thank you very much Darren, i did have a screen protector until this problem started, now you say about the dust under the bezel it makes a lot of scene
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Clive

Tom Tom 720T
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005clive
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Location: Penryn, Cornwall

PostPosted: Mon Jun 01, 2009 8:03 pm    Post subject: Reply with quote

ok i've taken the bezel off and used a can of air to make sure there is no dust there, still playing up, so any ideas for the best place to send it to be looked at
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Clive

Tom Tom 720T
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Darren
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Location: Hampshire, UK

PostPosted: Mon Jun 01, 2009 8:06 pm    Post subject: Reply with quote

Twas worth a try!

Assuming it is out of warranty then http://www.satnav-shop.com/ .

Highly recommended. Fill out their on-line form with a description of the issue and they'll give you a quote.
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Darren Griffin
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DennisN
Tired Old Man
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Joined: Feb 27, 2006
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PostPosted: Mon Jun 01, 2009 9:36 pm    Post subject: Reply with quote

Did you actually try the card/paper thing, or just the air?


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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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005clive
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Joined: Mar 03, 2006
Posts: 65
Location: Penryn, Cornwall

PostPosted: Mon Jun 01, 2009 9:42 pm    Post subject: Reply with quote

I tried both, it strange because it's doesn't happen all the time, been quoted £75 to get it looked at, so not sure what i'm going to do
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Clive

Tom Tom 720T
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peasemore
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Joined: Aug 03, 2007
Posts: 379
Location: Berkshire

PostPosted: Fri Aug 21, 2009 5:01 pm    Post subject: www Reply with quote

Your web site appears to be down. Embarassed
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Gel
Lifetime Member Thames Valley, Berkshire, UK
Mazda CX-5 built in SatNav- not sure if TT or not. Garmin NUVI in reserve.
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