Another "Home" triumph

Andy_P · Posted: Tue Nov 11, 2008 6:19 pm Post subject: Another "Home" triumph

Well, having tried and rejected v7.481, and holding fire on v8 while I only had one TT to play with, I finally decided that v8.3 sounded worth trying...

Home totally screwed the update... Against all the general knowledge that you have to update in stages, it attempted to go directly from v7.221 to v8.3. Unsurprisingly, it didn't work.

I had to reinstall v7.481 manually, then it refused to offer me v8.3 again, until I realised that as far as it was concerned I already had it, so I was able to get it via "items on my computer".

Now the funny bit, and I promise this is true...
At one point, I connected to Home and it asked me to choose between TWO SD cards, but no internal memory! (I wish I'd thought to get a screen shot! Laughing

)

Darren · Posted: Tue Nov 11, 2008 6:27 pm Post subject:

It's a marvel of programming excellence isn't it! NOT.
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Darren Griffin

mikero · Regular Visitor Joined: Feb 28, 2006 Posts: 84

I have a Go 540. After downloading the latest application (8.204) I am unable to use the "Operate My Device" option on Home as I get an error message "This function is not yet supported for your TomTom device or operating system".

253 · Posted: Tue Nov 11, 2008 8:06 pm Post subject:

Hope you don't mind if I piggy back this thread.

Similar to the above by mikero.
720, done all the software upgrades and map stuff this evening. Map shows as 8.2003 - see some with 8.2024 on threads here.

Anyway, the security code was not showing, went into 'Operate my device' downloaded a file and then Home collapsed. Error warning about 20 lines long, with various mentions of bluetooth and firewire.
tried a couple of times, then downloaded new version of Home, didn't ask to download a file. Other bits of Home appear to work, as does my phone on bluetooth.

Running Intelmac, 10.5.5 latest updates, all was working before latest update.

I'm assuming that file downloaded from TT has messed things up.
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Triumph Tbird 1700. And now a Bonnie T100.

SydEx · Occasional Visitor Joined: Aug 21, 2006 Posts: 20

adam45 · Occasional Visitor Joined: May 30, 2007 Posts: 5

I get the same "This function is not yet supported for your TomTom device or operating system" on my 940.

Until a day or two ago it all worked fine. Do TomTom monitor these forums?
Do they know they have broken something? I've sent support emails before and never had a reply.

Darren · Posted: Fri Nov 14, 2008 8:36 am Post subject:

HummerUK · Posted: Fri Nov 14, 2008 9:26 am Post subject:

TomTom what a firm?

I still remember their denial for months that they were shipping TT910 complete with a free virus on the hard drive ready to infect your computer on first dock.

Have they learnt anyting or I have I learned anything for still buying TT products and services?

HummerUK

SunnyUK · Occasional Visitor Joined: Nov 02, 2008 Posts: 52

I'm joining the queue. After the latest "update", I also get the same "This function is not yet supported for your TomTom device or operating system" on my 940.

I am aware that mentioning this here doesn't really contribute to finding a solution. Hope it's okay that I felt like having a moan anyway.

mikero · Regular Visitor Joined: Feb 28, 2006 Posts: 84

mike_d · Posted: Fri Nov 14, 2008 4:33 pm Post subject:

I had an error when I tried to operate my go with 2.3.

I tried TomTom support (bad idea) who had me delete everything om my pc which related to TomTom (including my backups!) and still it did not work.

I gave up.

Now I have 2.4 and it works again, though TomTom don't seem to think it was there software problem.

Mike

MickeyM · Posted: Fri Nov 14, 2008 5:01 pm Post subject:

I had the same problem with my new refurb 720. Took the SDcard out of the slot now works OK.

kobudera · Posted: Fri Nov 14, 2008 6:52 pm Post subject:

MrT · Posted: Fri Nov 14, 2008 7:02 pm Post subject:

My 530 started this issue for a couple of days after upgrading to 8.3 but it downloaded a little file and starting working again.

Likewise the 940 stopped this after the 8.3 upgrade but this has not yet found the file to download to start working again. I did find before this after using Home to control the Go940 I had to reselect the voice.

Oddly enough when I am not logged in to TT Home it offers me the annual map subscription for the Go940 WE maps for £39.95 and when I click on "buy" it asks me to log in. Once logged in the offer is no longer available. Log out again and the offer is again available until I log in.

SunnyUK · Occasional Visitor Joined: Nov 02, 2008 Posts: 52

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