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Subscription ended early

 
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SatMonkey
Lifetime Member


Joined: Nov 11, 2007
Posts: 45

PostPosted: Sat Oct 11, 2008 7:33 pm    Post subject: Subscription ended early Reply with quote

Hi Folks,

Can someone look into this for me please - my subscription was due to end in January but it ended a few days ago.

Actually - I got three emails to say my subscription had been extended (with different dates, including Thu Jan 1 1970 and Wed Jan 24 2029, and then an expired message.

Many thanks,
Steve

EDIT: found the email for the subscriptions folks.
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Darren
Pocket GPS Staff
Pocket GPS Staff


Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Sat Oct 11, 2008 9:48 pm    Post subject: Reply with quote

Replied by email:

Good news and good news! The error occurred when your upgrade to
Lifetime Subscriber was accidentally processed twice which triggered a cancellation instead!

So I have now manually re-added your Lifetime Subscription.

Apols for the error and congrats on the award
Smile
_________________
Darren Griffin - Editor
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SatMonkey
Lifetime Member


Joined: Nov 11, 2007
Posts: 45

PostPosted: Sat Oct 11, 2008 10:16 pm    Post subject: Reply with quote

Cheers Darren, would have updated sooner but was, er, 'distracted' ... and it's not my birthday or anything.

So a double celebration this weekend Laughing

Thank you *very* much!
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