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pentagon avoid like the plague

 
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headhurts
Occasional Visitor


Joined: Mar 27, 2006
Posts: 39
Location: Norwich

PostPosted: Sat Jun 14, 2008 7:56 pm    Post subject: pentagon avoid like the plague Reply with quote

in 2006 i bought a mitac mio from them but at that time they where trading under a different name i purchased via ebay but the product had problems so i took the unit back to them they are or were part of montys subaru at the time, the problem could not be fixed so i paid extra and purchased a tomtom 700, the card was processed in montys subaru showroom and i went home happy with my new purchase. i had some issues so contacted them via phone this time as they are some way from me and they totally wanted nothing to do with this item saying i should contact tomtom support despite the item being less than 2 weeks old, it was only an issue with a faulty mount which had a small crease so would not stay on screen. i ended up contacting montys subaru who said nothing to do with them despite me having a receipt with montys subaru on the heading. i would consider this dodgy practice no one wanted to help. fortunately for me tomtom support were excellent and replaced the mount without question. so buyer beware with this company
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