| View previous topic :: View next topic |
| Author |
Message |
kevuk
Occasional Visitor
Joined: Jul 04, 2006
Posts: 7
|
 Posted: Thu Dec 27, 2007 4:17 pm Post subject: tomtom traffic |
 |
|
| not sure if this is the right section but i connected my tomtom 920 to my computer paid for tomtom traffic through tomtom home then it came up with error someone will contact you but i didnt write the code down and still havent recieved an email confirming i bought the product hope this all makes sense. is there a way to find the code on my computer or have i lost the money and so just order again |
|
| Back to top |
|
 |
Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
|
| Posted: Thu Dec 27, 2007 4:44 pm Post subject: |
|
|
I read that TT customer services was shut until Jan 2nd (REALLY sensible with all those satnavs that Santa brought!), so I wouldn'texpect an email for a while...  |
|
| Back to top |
|
|
mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
|
| Posted: Thu Dec 27, 2007 4:46 pm Post subject: |
|
|
Give TomTom a ring to clarify the situation, their servers have been having a hard time over the past couple of days which could explain the problem. The number is :
0845 161 0009
And even though I thought they were shut for the Christmas break some people have been getting through to them - Mike |
|
| Back to top |
|
|
kevuk
Occasional Visitor
Joined: Jul 04, 2006
Posts: 7
|
| Posted: Thu Dec 27, 2007 4:54 pm Post subject: |
|
|
| thx for the quick replies as i ordered it through tomtom home software that comes with the tomtom is the a way to find my payment code on my computer |
|
| Back to top |
|
|
kevuk
Occasional Visitor
Joined: Jul 04, 2006
Posts: 7
|
| Posted: Fri Dec 28, 2007 1:08 pm Post subject: |
|
|
| kevuk wrote: | | thx for the quick replies as i ordered it through tomtom home software that comes with the tomtom is the a way to find my payment code on my computer |
update i have found my traffic code now but im stuck on how im suppose to get the traffic on my 920 my question now is... does tomtom traffic need to be downloaded if so how do i do this because on tomtom home page i login in check my orders and it say paid then i goto my traffic and it says no subscriptions so im completely stuck now any help is appreciated |
|
| Back to top |
|
|
pcaouolte
Frequent Visitor
Joined: Dec 27, 2006
Posts: 998
Location: South Lincs, UK.
|
| Posted: Fri Dec 28, 2007 4:04 pm Post subject: |
|
|
How to activate TomTom Traffic on your device:
Select Edit TomTom PLUS account and enter your TomTom username and password.
Depending on the TomTom application you're using, you can find the Edit TomTom PLUS account button in the Preferences menu or in the TomTom PLUS services menu. You may first have to select Show ALL menu options in the Preferences menu.
Then select TomTom Traffic in the Main Menu on your TomTom and follow the instructions. |
|
| Back to top |
|
|
if1977
Lifetime Member
Joined: Nov 30, 2007
Posts: 649
Location: Doncaster
|
| Posted: Fri Dec 28, 2007 7:21 pm Post subject: |
|
|
| kevuk wrote: | | kevuk wrote: | | thx for the quick replies as i ordered it through tomtom home software that comes with the tomtom is the a way to find my payment code on my computer |
update i have found my traffic code now but im stuck on how im suppose to get the traffic on my 920 my question now is... does tomtom traffic need to be downloaded if so how do i do this because on tomtom home page i login in check my orders and it say paid then i goto my traffic and it says no subscriptions so im completely stuck now any help is appreciated |
I hope this is not to obvious but have you made sure that your phone will recieve a wireless data connection for you to recieve TT traffic updates. I dont know if they still do it but if you activate your TT traffic(3rd page of menu screen) with a wireless data connection you get the first month as a free trial.
_________________
NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade) |
|
| Back to top |
|
|
kevuk
Occasional Visitor
Joined: Jul 04, 2006
Posts: 7
|
| Posted: Wed Jan 02, 2008 7:04 pm Post subject: |
|
|
| hi everyone thanks for all your replies it turns out that tomtom havent activated the traffic yet and that i have to wait until such time as they do was told to be patient. happy new year all |
|
| Back to top |
|
|
|
![]() Posted: Today Post subject: Pocket GPS Advertising |
|
|
We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?. Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!
|
|
| Back to top |
|
|
|
Forum FAQ
Search
Usergroups
Profile
Log in for private messages
Log in
