Reset issues - please help

Darren · Posted: Thu Dec 20, 2007 6:52 pm Post subject:

So long as you have a full backup via Explorer then there is little risk in trying. Most issues occur when a user has only a HOME update and the restore doesn't always work Sad

I have a number of GO's and have never had an issue updating via HOME so it's not that common a problem albeit annoying when it does happen.

Backup once again to another folder as a precaution and all will be well Very Happy

_________________
Darren Griffin

anditsinthere · Occasional Visitor Joined: Dec 20, 2007 Posts: 23

Darren,
What is the first thing i do when i take my 520T out of the box? Do i back it up using 'Removable Disk' in my computer then copying all the contents to a separate file on my desktop?? BEFORE i download anything??
Thanks

Darren · Posted: Thu Dec 20, 2007 7:02 pm Post subject:

anditsinthere · Occasional Visitor Joined: Dec 20, 2007 Posts: 23

So after i have copied everything, would it be then safe to download maps, speed cameras? i did this with the one i have just sent back but i got the red cross? Are you not meant to download before backing up first?

Badgerman26 · Occasional Visitor Joined: Dec 03, 2007 Posts: 44

Darren · Posted: Thu Dec 20, 2007 7:24 pm Post subject:

anditsinthere · Occasional Visitor Joined: Dec 20, 2007 Posts: 23

Okay so i got my new Tom Tom 520 in front of me, the connection to click onto removable disk (f) is very slowwwwwwwww....the egg timer is constantly on!!!!! Evil or Very Mad

anditsinthere · Occasional Visitor Joined: Dec 20, 2007 Posts: 23

When i click on Removable disk (f) on My Computer it says please insert disk into f? Do i click on the Tom Tom icon (g)? instead? Nothing happens when i click the removable media icon?? Please help....

if1977 · Posted: Thu Dec 20, 2007 8:47 pm Post subject:

anditsinthere · Occasional Visitor Joined: Dec 20, 2007 Posts: 23

Its the Tom Tom icon (g) that all the files are in, i have copied them to a folder on my desktop and then to a 1GB usb drive. Hope that now i can download things??? Sad

Oldboy · Posted: Thu Dec 20, 2007 10:08 pm Post subject:

Most PCs will display the Drive Letter with TomTom as the Drive Name. So as you found out G: is right for you.

F: was slow because Windows was searching for the Disk/Media in that Drive and trying to work out what it was. In the end it would have come up with an error message.

You have done it correctly.

It is best to only download, and change, one thing at a time. That way you can check to see if it is working OK before going on to the next step.

If it's a Map, or a Software Upgrade, I always do another Backup if it's working OK, before moving on to the next one.

(That reminds me ..... must get rid of some of the older backups that are no longer usable.) Smile

_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

DennisN · Posted: Thu Dec 20, 2007 10:13 pm Post subject:

anditsinthere · Occasional Visitor Joined: Dec 20, 2007 Posts: 23

if1977 · Posted: Thu Dec 20, 2007 11:12 pm Post subject:

You could download the speed cam one first as this takes seconds and then the maps one as it takes about 45 minutes if it is the GB one.
_________________
NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade)

Andy_P · Posted: Thu Dec 20, 2007 11:29 pm Post subject:

If you have bought a UK map before, I think you will find the one it is offering you is the one you HAVE ALREADY. (Check the version number).

This is a known bug with Home - I am still offered an old v6 UK map for my old Go300 every time I connect my Go720 to Home.

As for the camera files, yes you are right, just untick everything except the UK ones, it's another "feature" that it doesn't remember your preferences and you have to do this every time. Confused

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