Mapshare with ONE V2 and 675 maps

Geoff_UK · Posted: Mon Sep 10, 2007 5:47 pm Post subject: Mapshare with ONE V2 and 675 maps

Hi,

Can anyone confirm if mapshare actually works with version 675.1409 maps?? Does anyone have any evidence that their maps have been updated??

I plugged my ONE V2 into TTH to download a new version of quickgpsfix and was offered the version 7 application as a download. I made a backup of the version 6.56 application and installed version 7.120 (8495) and it all seemed fine an dandy.

There are the options in the menus to enable mapshare and I even corrected a spelling mistake on a street name near me that I spotted ages ago. I ticked all the boxes regarding map corrections and plugged it into TTH and it appeared as if my corrections were uploaded (they are present on my map), but there were no other map corrections available to download??

When I disconnect my device from TTH and check the map correction settings, only the first 2 are still ticked "Corrections I made myself" and "Corrections verified by TomTom", the other options relating to POI corrections and corrections from "trusted sources", "reported by many" and "reported by few" are now unticked??

I have installed TTH on another PC that has never had the application on it before and it's exactly the same and I even used TTH to reinstall the version 7 application again, but the map corrections options refuse to remain ticked??

I've posted a question on the TomTom support site, but guess what, it's not been responded to !!
_________________
tomtom one v2 - 7.162
2Gb Toshiba SD card
UK and IE plus major roads of WE - v675.1409

computergenie · Occasional Visitor Joined: Sep 07, 2007 Posts: 59

Hi,

I received my TomTom One V2 (New Edition) Today and i had the latest map version on it: v675.1409

and when it asked if i wanted to download or install TomTom Home V1 from disc or internet i choose internet.

It then said a new TomTom One App was available version: 7.120

After it downloaded & installed new TomTom app it then said a new version of TomTom Home was available TThome V2 so i downloaded that backed up first and it then installed and i got it on mine i have not tried it yet but it does allow me to use Mapshare and gives me all the options etc for me to use. As a tester i pressed it on a field and it would not let it change layout etc as it said not a road but i know i can use it.

Regards,
Matthew

Geoff_UK · Posted: Mon Sep 10, 2007 6:13 pm Post subject:

computergenie,

I did exactly the same as you regarding updates to the application and also the updated version of TTH.

Do me a favour and tick ALL the boxes in the menu relating to the type of corrections that you want to recieve via the update facility and plug it into TTH and see what it does??

Mine says "no updates" every time and when I check the staus of the "ticked" items on the device AFTER I've disconnected it from TTH, only the top 2 in the list are still ticked.
_________________
tomtom one v2 - 7.162
2Gb Toshiba SD card
UK and IE plus major roads of WE - v675.1409

Tim Buxton · Posted: Mon Sep 10, 2007 6:15 pm Post subject:

I have the 675.1409 map on my ONE XL (V5) and yes, MapShare works. It works much better with HOME 1.6 than with HOME 2 as you can select (not) to install each category individually.

It is a known issue that when connecting to a PC (with or without HOME running), the default MapShare settings are restored. You will even have to reenble the 'Quick Menu' button settings.
_________________
Tim

Geoff_UK · Posted: Mon Sep 10, 2007 6:26 pm Post subject:

I would expect mapshare to work perfectly with the ONE XL and version 765 maps??

computergenie · Occasional Visitor Joined: Sep 07, 2007 Posts: 59

Hi,

Rite this is what i done-

I plugged my TomTom to computer launched TomTom Home2

used tomtom home2 to access my tomtom gps device and via my computer i done:

Menu, Map Corrections - Correction Preferences - Select just first two as i dont want someone elses that may be a mistake on it then - Download Corrections by others thenit done something but did not say whether there was or wasnt updates available.

I dont want to check all preference options as it warns some may be mistakes Sad

which if it is a mistake would mess my map up

Tim Buxton · Posted: Mon Sep 10, 2007 6:38 pm Post subject:

Geoff_UK · Posted: Wed Sep 12, 2007 2:18 pm Post subject:

got a response from customer services this morning and it makes interesting reading - see extract below:

Thank you for contacting TomTom Customer Support.

Unfortunately, although the icon appears on your device post update, the map share service is only available for our very newest products. So you can ignore this icon because it does not apply to your device.

Going back to my original question, has anyone with a ONE v2 got mapshare working with version 675.1409 maps ??
_________________
tomtom one v2 - 7.162
2Gb Toshiba SD card
UK and IE plus major roads of WE - v675.1409

Andy_P · Posted: Wed Sep 12, 2007 2:37 pm Post subject:

That's MORE conflicting advice from TomTom then...

Their website says:

Geoff_UK · Posted: Wed Sep 12, 2007 2:44 pm Post subject:

that's priceless Andy - I didn't see that !!!!

I just find it irritating that I seem to have wasted loads of time over the weekend trying to get this to work when it may never have worked in the first place??

In my opinion, if it doesn't work on the ONE v2, then it souldn't have been offered as a update via TTH. I can't see any other "real" difference between version 6.56 that I was perfectly happy with and version 7.120 that I have now OTHER than mapshare.

If mapshare does not and will never work with a ONE v2, my advice is don't install the update, keep using 6.56
_________________
tomtom one v2 - 7.162
2Gb Toshiba SD card
UK and IE plus major roads of WE - v675.1409

Ray-of-Sunshine · Regular Visitor Joined: Jul 21, 2007 Posts: 73

Yeah I just upgraded to TomTomHomeV2 find it strange to use but suppose I'll get used to it. I also upgraded to TomTom to v7.120 and could fathom out why I could use the mapshare and when it told me my maps where out of date I went to see if there was an updated map but nothing came up. Didnt want to chance having to remove my current maps just to download what looks to be the same map from the download maps etc. section. So I take it I am not the only one that cant use the mapshare option then?

I also have issues with the Halp section why give icons for first aid guides and other guides and nothing opens when you click on them just seems silly to be honest.

You would think they would add something usefull like if you plan several destinations and waypoints in the Itinerary they would give you an option that plots the fastest route between the destinations with and option then to change the order to suit yourself now that would be a worthwhile thing to have.

A weird thing happened to me last night after upgrading I planned a route with several destinations and toldd it to start to navigate when I clicked on done and the main view loaded the route was shown but there was no information in the toolbar at all weird.

I also found no information on how this new take a break facility works. I also dont know why TomTom Traffic is now on the third page of the menu instead of the help me feature which I wont be using as often as the traffic icon.

Geoff_UK · Posted: Wed Sep 12, 2007 4:33 pm Post subject:

sent a question to customer care regarding the response they sent me and they emailed back asking for my product code. I sent that in and got the following response:

vroomfondel · Posted: Wed Sep 12, 2007 8:12 pm Post subject:

RODTROTTER · Regular Visitor Joined: Oct 30, 2005 Posts: 175

what is the new security model ???

henklbr · Occasional Visitor Joined: Sep 11, 2007 Posts: 5

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