Please help me - SD card problem with TomTom Europe XL

Fred76 · Occasional Visitor Joined: Sep 13, 2007 Posts: 4

Hi,

Got my new TomTom XL yesterday with a separate ScanDisk 2Gb SD card. My problem is that when I copy my map content to the SD cartd and insert it ni my TOMTOM it restarts and a red cross coming up. I borrowed a TomTom SD card from a friend and tried, but the same problem occurs.

Does anyone know how to fix this? Isn't possible to by a non-TomTom SD card an use it? Since my friends TomTom card doesn't work either I think there might be something working with my TomTom Sad

Tim Buxton · Posted: Thu Sep 13, 2007 8:16 am Post subject:

You need to copy everything, including any hidden files, to the new SD card.
_________________
Tim

Fred76 · Occasional Visitor Joined: Sep 13, 2007 Posts: 4

So if I make a backup of the content on my TomTom to my new SD card and then insert it, it will work?

Tim Buxton · Posted: Thu Sep 13, 2007 8:24 am Post subject:

PaulB2005 · Posted: Thu Sep 13, 2007 8:57 am Post subject:

How is it some SD (Secure Digital) cards can be copied and some can't?

I can back up the contents of my TransFlash card in my i3 to my PC but it won't work if copied to a new card......

Tim Buxton · Posted: Thu Sep 13, 2007 9:02 am Post subject:

PaulB2005 · Posted: Thu Sep 13, 2007 9:18 am Post subject:

Ah i see. Thanks.

Fred76 · Occasional Visitor Joined: Sep 13, 2007 Posts: 4

Hmm..didn't work Sad

..TomTom still doesn't want to read my SD card

Andy_P · Posted: Thu Sep 13, 2007 12:04 pm Post subject:

Keep trying.
It should work, but as with all things computer, it is often very hard to work out exactly what you did differently, when something suddenly works this time!
There are many discussions about this on the forums, and often the thing that people flag up as being the thing that sorted it for them, seems plain daft, but it worked! (or possibly, they did something else at the same time Wink

).

One recurrent theme you could try is doing a reformat of the card. For this, some say it *must* be FAT and others say it *must* be FAT 32, some say it must be done in the TomTom some say it must be done in a card reader (or even in a camera!).
Good luck!

mikealder · Posted: Thu Sep 13, 2007 12:37 pm Post subject:

You should also consider the read speed of the new card, if its not fast enough the device will reject the card and refuse to boot up, see the FAQ page listed in the sticky threads within this forum for more details on copying the card and the speed related issue - Mike

thestarsshine · Occasional Visitor Joined: Sep 15, 2007 Posts: 7

You will need to format the 2 GB SD card.

Then, you'll have to make sure there's the map, the application, and at least one voice on the SD card. TTH isn't known to successfully make and restore back-up's, so manual back-up's work better.

JockTamsonsBairn

Andy_P · Posted: Sat Sep 15, 2007 8:12 pm Post subject:

NO.

I've never had to format any SD card I've used in a TomTom.

bryanbellis

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