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Handnav - Poor Service

 
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zappy61
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Joined: 21/03/2003 08:28:05
Posts: 72
Location: United Kingdom

PostPosted: Mon Aug 20, 2007 5:52 am    Post subject: Handnav - Poor Service Reply with quote

As my comments were inadvertently pulled from the previous topic I would like to reiterate them here.

I wanted a battery from Handnav. Their website said it was in stock. After a week I tried emailing - no response, telephone (0870 number with music)) several times eventually getting through. Told out of stock coming tommorrow days later still no joy. More emails phone calls, coming tommorow again so eventually I cancelled 2 weeks down the line and no pda.

It is not very reassuring and I do get concerned about credit card details being left in these circumstances not that anything untoward has occurred and I did get an email (at last!) confirming cancellation.

Others have reported (but pulled) similar service so things must have gone downhill in the last 12 months since clem used them.
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