Home PageFacebookRSS News Feed
PocketGPS
Web
SatNav,GPS,Navigation
MacFixer, the iPhone, iPod, and iPad specialists
Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - PDAOnline
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in for private messagesLog in for private messages   Log inLog in 

PDAOnline

 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> Retailers to buy from or avoid
View previous topic :: View next topic  
Author Message
bazzza
Frequent Visitor


Joined: Nov 05, 2006
Posts: 260
Location: East Yorkshire

PostPosted: Thu Jul 05, 2007 10:23 pm    Post subject: PDAOnline Reply with quote

Anyone else having a problem with this outfit?
I ordered a clip and mount for my Go300 and Porsche Boxter on 5th June. After I chased the order by email I was informed by email that they were out of stock but would be arriving on 29th June and would be dispatched by express mail immediately. Yesterday (4th July) I spent most of the afternoon trying to get a reply from their Sales number and their Customer Service number but just ended up listening to music and was periodically cut off. I sent them 2 emails but have had no response whatsoever.
_________________
Bazzza
TTGO520 Version 9.430
Western & Central Europe Maps
Iphone 6
TT Via 135M
GO520 WiFi
Back to top
View user's profile Send private message
bazzza
Frequent Visitor


Joined: Nov 05, 2006
Posts: 260
Location: East Yorkshire

PostPosted: Fri Jul 06, 2007 9:30 am    Post subject: PDAOnline closed for business? Reply with quote

I tried their sales line again this morning at 9-15. Listened to music again until I was cut off 14 minutes later. Something fishy there. This is their sales line for taking orders by phone, not customer support.
All I can do now is cancel the order by email.
_________________
Bazzza
TTGO520 Version 9.430
Western & Central Europe Maps
Iphone 6
TT Via 135M
GO520 WiFi
Back to top
View user's profile Send private message
Darren
Frequent Visitor


Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Fri Jul 06, 2007 9:56 am    Post subject: Reply with quote

Have they taken any money yet?
_________________
Darren Griffin
Back to top
View user's profile Send private message Send e-mail Visit poster's website
bazzza
Frequent Visitor


Joined: Nov 05, 2006
Posts: 260
Location: East Yorkshire

PostPosted: Fri Jul 06, 2007 10:25 am    Post subject: Reply with quote

Hi Darren,
No, they don't appear to have, but they still have my credit card details of course.
_________________
Bazzza
TTGO520 Version 9.430
Western & Central Europe Maps
Iphone 6
TT Via 135M
GO520 WiFi
Back to top
View user's profile Send private message
bazzza
Frequent Visitor


Joined: Nov 05, 2006
Posts: 260
Location: East Yorkshire

PostPosted: Fri Jul 06, 2007 2:34 pm    Post subject: Reply with quote

I sent an email cancelling my order and explaining why. I got the following reply:
Dear Sir
Am afraid that the item is still out of stock and ive been told that we haven't got a date of when the item will be coming in.
Sorry for any inconvenience.
Best Regards
David Hickson
Web Shop Customer Services Executive


They don't seem to care that their phone system isn't working.

I'm now going to DSL Developments; they seem to get good reviews.
_________________
Bazzza
TTGO520 Version 9.430
Western & Central Europe Maps
Iphone 6
TT Via 135M
GO520 WiFi
Back to top
View user's profile Send private message
bazzza
Frequent Visitor


Joined: Nov 05, 2006
Posts: 260
Location: East Yorkshire

PostPosted: Sat Jul 07, 2007 7:30 pm    Post subject: DSLDevelopments Reply with quote

Received confirmation of cancellation from PDAOnline at 3-30 yesterday.
Ordered same items from DSLDevelopments at 4 pm.
They arrived this morning at 10am. 18 hour delivery,
How good is that! Brilliant! :D
_________________
Bazzza
TTGO520 Version 9.430
Western & Central Europe Maps
Iphone 6
TT Via 135M
GO520 WiFi
Back to top
View user's profile Send private message
KenMon
Occasional Visitor


Joined: Jan 08, 2008
Posts: 1
Location: Scotland

PostPosted: Thu Jan 10, 2008 11:40 am    Post subject: PDA Online order problems Reply with quote

Hi,

Similar problem. Order placed 6th Jan (items showing as is stock).
No payment taken but online order status says "Allocating Stock". ~ 1hr 30mins on hold. Give up & email them asking why order not processed (especially as website currently shows items as in stock).

Rec'd reply below
-------------------
Hello

I have cancelled your order as the items are not in stock and we haven't got a date of when they will be back ins tock. And we haven't taken any money from your account.

Sorry for any inconveneince.

Nicola Hickson
Back to top
View user's profile Send private message







Posted: Today    Post subject: Pocket GPS Advertising

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pocket GPS World Forum Index -> Retailers to buy from or avoid All times are GMT + 1 Hour
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Make a Donation



CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download Speed Camera Database
22.034 (27 Mar 24)



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







© Terms & Privacy


GPS Shopping