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TomTom One and Vodafone over GPRS

 
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mdhazell
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Joined: Aug 20, 2006
Posts: 9

PostPosted: Wed Jan 03, 2007 10:18 pm    Post subject: TomTom One and Vodafone over GPRS Reply with quote

Can anyone help?

I have a TomTom One and a Vodafone contract mobile. No matter what I do I can't get it to connect for traffic over GPRS. However it connects first time using an Orange pay as you go.

Using the following settings I have managed to establish a GPRS connection but it always times out on the TT:

APN - wap.vodafone.co.uk
Username - wap
Password - wap
IP and DNS set to automatic.

Has anyone got a definitive list of settings for a Vodafone contract phone?

Thanks,

Mark
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Thu Jan 04, 2007 6:32 am    Post subject: Reply with quote

Mark, I suspect your APN. user name and password is incorrect try:

APN= Internet
User= web
Pass = web

It would appear you have the phone set-up for WAP based internet browsing, for TomTom Traffic (and any other Plus service) you need Full GPRS and true internet connectivity from your phone. As a simple test can you browse the internet site from your phone? - Mike
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mdhazell
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Joined: Aug 20, 2006
Posts: 9

PostPosted: Thu Jan 04, 2007 8:10 pm    Post subject: Reply with quote

Thanks for the reply.

Yes I can browse on the mobile.

I've tried those other settings before and cannot even create a GPRS session.

Mark
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A1Dox
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Joined: 14/02/2003 17:02:20
Posts: 38
Location: Leeds, UK

PostPosted: Tue Jan 09, 2007 1:44 pm    Post subject: Reply with quote

mdhazell wrote:
I've tried those other settings before and cannot even create a GPRS session.

Mark


I can confirm Mike's Vodafone details are correct (at least they're working for me) for Internet access over GPRS. However, I believe that Vodafone can set your account for WAP and/or Internet access.

When mine was activated, I was told (by the guy at work who deals with our Vodafone account team) that I should specifically ask for "GPRS Internet" access or else I might just get WAP.

I don't know if this is your problem, but give Vodafone Customer Services a call and ask them to confirm if you have Internet or just WAP enabled.

Hope that helps...

Dox.
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mdhazell
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Joined: Aug 20, 2006
Posts: 9

PostPosted: Sat Jan 27, 2007 11:10 am    Post subject: Reply with quote

Thanks for that A1. That sounds quite likely. I've passed your post onto our mobile department (we can't contact Vodafone ourselves). I'll post back here when I get a response.

Thanks again,

Mark
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mdhazell
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Joined: Aug 20, 2006
Posts: 9

PostPosted: Sat Feb 03, 2007 10:38 am    Post subject: Reply with quote

Superb, that was it.

Many thanks for your help.

Mark
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A1Dox
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Joined: 14/02/2003 17:02:20
Posts: 38
Location: Leeds, UK

PostPosted: Mon Feb 05, 2007 1:33 pm    Post subject: Reply with quote

mdhazell wrote:
Superb, that was it.

Many thanks for your help.


You're welcome, happy to help...

Dox
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