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Tom Tom Press release - 28th November 2006 - NEW MAPS !
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Rowan29a
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Joined: Aug 22, 2004
Posts: 95
Location: North Yorkshire, England

PostPosted: Tue Dec 12, 2006 10:55 am    Post subject: Tele Atlas map error reporting Reply with quote

Thanks, Biggles. The map has not been updated but it is early days I guess
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Tue Dec 12, 2006 11:48 am    Post subject: Reply with quote

CreaTz wrote:
just an intrest question..

If i just bought a tomtom one v2, would tomtom allow me a free download to the current version ? or would it not be worth it anyway ?


They will say the map is already "up to date" (their words, not mine!). They aren't recommending anyone with an x10 series machine or a One v2 to buy the new maps.

Apart from a short period a year or so ago where they put a voucher in the box for a free map upgrade (because it seemed to be imminent), they have never offered free updates to existing customers.
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mike37
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Joined: Mar 01, 2006
Posts: 82
Location: West Berkshire, UK

PostPosted: Tue Dec 12, 2006 2:12 pm    Post subject: Reply with quote

Biggles - thanks for replying to Mike - you beat me to it!
I too report errors now direct to TeleAtlas using a favourite one step in so to speak having earlier selected the UK for the country ( I will never be reporting outside the UK) I use:-

http://mapinsight.teleatlas.com/cflLanguage=EN&ClientId=MapInsight&PlaceFindCountry=GBR&PlaceFindAdministrativeArea=

I no longer report errors to Tom Tom as they just appear to be another link in the chain and I am not convinced they are forwarding them to their map supplier.

Mike - Mike37
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kartracer
Frequent Visitor


Joined: 26/03/2003 20:15:33
Posts: 502
Location: United Kingdom

PostPosted: Tue Dec 12, 2006 2:44 pm    Post subject: Reply with quote

I reported a direction error at a road junction, giving road names and numbers, and latitude and longitude, to both Teleatlas and TomTom over 2 1/2 years ago, but it was still not corrected in the recent map release.
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biggles150
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Joined: Jan 09, 2006
Posts: 101
Location: Eltham, London

PostPosted: Tue Dec 12, 2006 9:23 pm    Post subject: Reply with quote

I reported 3 errors some months ago to Teleatlas, all three appear correct on the Teleatlas site, but only one has been corrected on v6.6 Confused
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jeffbt
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Joined: Jun 19, 2006
Posts: 2

PostPosted: Sun Jan 07, 2007 12:42 am    Post subject: Reply with quote

I downloaded the UK Ireland and major road maps for my navigator 5 software. I wish I hadn`t wasted my money Embarassed
The centre of my town (Southport--Chapel Street) was pedestrianised 11 1/2 months ago Rolling Eyes
but that is nothing compared to the fact that when heading out of Southport towards Ormskirk it tries to send you RIGHT around a roundabout!!!!! (the old map was correct)

Now okay I do know the rules of the road and in this instance you would need to be an idiot to follow the instructions.... but in a strange and busy city centre mistakes like this could be more than just confusing 8O
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