HP HW6910, TomTom5 does not connect with GPS receiver

[Johnboy1000]

Hi,

as you can tell I am a brand new user of a HW6910 with built-in GPS and pre-installed TomTom5 software with absolutely no experience.

When I got it, I installed the free Map for my region, downloaded the QuickGPS Update and started the GPS software. Everything seemed to be fine, but ---- I only get the message "connecting with the GPS receiver", and thats it. Whatever I tried, I cannot get the connection, even outside the building with free view to the sky. So far the HP Hotline was of no help, they asked me to install a new ROM-Update for the PDA. At the end, they even gave me a brand-new device, but the problem is the same.

I read the communications about making changes to the registry, which obviously I cannot access as I do not have the software. Is that the only way to fix it (and why the h.... does it seem to be set wrongly by HP or TomTom), or did anyone have the same problem and can offer an easy fix?

Thanks in advance

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