I need copy of english computer voice file for GO910

brianjparr

Can anyone help.
I have a GO910 and I am wanting to use the text to voice for UK street names. However when I go to change preferences; choose voice I don't have selectable option for english UK computer voice only human voice-Jane or Tim (have loads of forgeign computer voices). I don't know if I have accidently deleted the voice file.

The CD that came with GO910 doesn't have copy to reload to device. I aksed Tom Tom Customer support, they told me the voice file is called Kate but they said they couldn't send me file as too big.

mikealder · Posted: Fri Aug 18, 2006 12:21 am Post subject:

Please don't ask for file to be sent to you as it is against the forum rules, IF you had purchased a 910 (as you claim) then you would know the device is NOT supplied with any disks of the type you describe to have!

I also very much doubt it would ba a CD given the fact the TTS speach files are around 4GB in total.

If you want this data I sugest you go and purchase the unit you claim to have - Mike

brianjparr · Posted: Fri Aug 18, 2006 12:35 am Post subject:

I do resent insinuation that I am some sort of crook. I do own the unit!.I Bought brand new and it is registered with TomTom.Com. I only have had it for 3 days. The box contents contains CD which has voices on it. My device does have many non-uk computer voices, but not the UK english voice.. I don't know why I do not have the UK english computer voice on my GO910. I did delete some of the voices when I was setting it up, I assumed I had deleted this one. I have no idea how big the file size is.

All I was trying to ascertain was if possible to obtain copy of this voice, I didn't realise that there is something so special about this particular voice file, since there are so many available.

Border_Collie · Posted: Fri Aug 18, 2006 1:14 am Post subject:

mikealder · Posted: Fri Aug 18, 2006 5:03 am Post subject:

Brian, the units must be shipping with different contents in the box - I got no disks with my unit, did you per chance do the full day one back up of the 910 to your PC as recommended, if so you can re-install the missing files from that, if not I would sugest trying what LP has sugested above, the folder containing this voice is 311MB by the way.

Check for its presence by connecting the 910 to the PC then use Windows Explorer to locate the following TomTom/ LoquendoTTS/ EnglishGb/ Kate in this folder should be seven files. Mike

MKLightning · Occasional Visitor Joined: Apr 29, 2006 Posts: 16

I did receive a CD with my 910 (I bought it the first week it was out), but it only contains the Home software from what I can tell. So, I imagine a restore from backup is the only option, unless the store can help.

I also just looked at Tom Tom's online store through the Home software, since I did remember seeing voice downloads there. You are able to download Tim and Jane (but you already have those).

RDS · Regular Visitor Joined: Jul 09, 2006 Posts: 242

Amongst other things the TomTom Home/Manual CD, which is supplied with the 910, does include voices, although as has been said not the computer ones required for TTS.

Maybe it would require 2 disks but in devices costing nearly £500 it has to be asked why doesn't TomTom supply backup CD's as standard.

At present the onus is on the purchaser to make a backup but as this can be done in a variety of ways ie saved to PC, burnt to CD, etc and the backup may found to be not viable (until it's too last) this isn't always a satisfactory solution.

brianjparr · Posted: Fri Aug 18, 2006 9:48 am Post subject:

Yes I can confirm, the CD does have voice but not the computer ones for TTS. I did do a back up first day I got it but when I realised that I couldn't select the english UK computer voices - which I believe are called Kate & Simon, I restored from back up using home. However, the Locquendo TTS files were not part of the back-up or restore. I don't know why these aren't part of back-up?, is this a glitch or did I do something wrong?.

When I explore the device and go to Locequendo folder in root dir the english GB folder is there with the dictionarys but not the two folders that contain the voice files. The other language folders have the lanuage dictionarys and the voice folder containing the voice files which are about 200mb+ each.
I have contacted tom tom online and am waiting for a reply, however, I don't hold out much hope. When I telephoned the support line they just said they could not send me the voice files because they are too big.

Since these are such important files why oh why are they not on CD or second CD as suggested.

I bought unit off business seller from ebay (official legit seller!). If I have made error in delete these by mistake then I can't send back to seller.
If TomTom can't help me then I will have to take a drastic step and buy another unit and copy the files from that one then sell that!.

tonys66 · Posted: Fri Aug 18, 2006 10:12 am Post subject:

You can download jane or tim voice from TT web site

brianjparr · Posted: Fri Aug 18, 2006 10:22 am Post subject:

thanks yes you can but Jane and Tim are human voices and not the computer voices of simon and kate. It is only the computer voices that allow you to use text to speech of Locquendo.

I have just ordered a 2nd unit from amazon. In the end the whole experience will have cost me £60 Crying or Very sad

.

PLEASE LEARN FROM MY EXPERIENCE. I WOULD SUGGEST ANYONE WHO BUYS ONE OF THESE UNITS SHOULD COPY THE LOCQUENDO FOLDERS TO THERE HARD DRIVE DIRECTLY AS THESE ARE NOT COPIED AS PART OF ORDINARY BACK-UP Exclamation

peterc10 · Posted: Fri Aug 18, 2006 10:23 am Post subject:

Oldboy · Posted: Fri Aug 18, 2006 8:59 pm Post subject:

RDS · Regular Visitor Joined: Jul 09, 2006 Posts: 242

peterc10 wrote:

m623d · Regular Visitor Joined: Apr 05, 2005 Posts: 191

MELennium · Posted: Sat Aug 19, 2006 12:53 pm Post subject:

brianjparr wrote

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