TomTom Navigator - Fatal Application Error

mrhumphreys · Occasional Visitor Joined: 12/02/2003 00:08:20 Posts: 31

Hi there,

Been running TT2.24 since it was released, using a Navman Sleeve on a 3870.

At some point last week it refused to get a GPS fix.

Did the usual reset and tried to restart Navigator.

It now gives:

Fatal Application Error

Application TotTom Navigator.exe has performed an illegal operation and will be shut down. etc. etc.

Program: TomTom Navigator.exe
Exception: 0x 0000005
Address: 00a5aaac.

I have tried removing and reinstalling and then addding the 2.24 patch, but without any success.

Is it worth removing it again, doing a backup, doing a hard reset, restoring form backup and then reinstalling?

Has anyone else seen this problem?

Thanks,

Matthew

Dave · Posted: Sun Oct 12, 2003 11:15 pm Post subject:

Two things can cause this fatal exception error.

1) too many POI's in your country directory on your storage card
2) corrupted file

1) Fix - Deleting some of your POI's can resolve this.
2) Fix - Uninstalling TomTom Navigator completely, deleting the TomTom Navigator directory and the country directory on the storage card, soft resetting and reinstalling should fix.

mountain · Posted: Tue Oct 14, 2003 12:26 pm Post subject:

Before you start uninstalling and re-installing read this thread http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=2117&highlight=fatal+application+error&sid=32676b688b11ed36f9bc98b83ba05465

Hope that helps

Piers

Choppa-Parry · Posted: Thu Oct 23, 2003 12:52 pm Post subject:

I had the same fatal application error problem over the weekend with TTN2. I followed the link Mountain posted and deleted the .cfg file as suggested. The problem was cured when I attempted to restart TTN2.

The only downside is that all the favourites, recently visited addresses and so forth are lost, as well as any display personalisation settings, but it is a lot less hassle than doing a hard reset.

Hopefully TomTom will sort this out in a future update.
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