garmin quest 2 poi problems

[bmc-detailing]

hi ,
has anyone any ideas , garmin 2 lock up after downloading poi from
www.garminpoi.co.uk,
unit wont even operate or load maps, any ideas anyone,
tried soft and hard resets, and ownloading the latest drivers and softwere
updates
cheers shane

[rdhw]

I have had exactly the same problem after having uploaded the garminpoi.co.uk files to a Quest 2. The Quest 2 then crashes after displaying the startup screen so that one can neither use any keys nor do anything via USB.

Here is the only way I found to recover use of the Quest 2.

1. Power off the Quest 2.
2. Whilst holding down the OK button, press POWER.
3. The Quest 2 should then boot up into a special diagnostics screen.
4. Ignore the diagnostics screen - the important thing is that the USB interface is now live and the Quest will not crash.
5. Use POILoader to upload a very small number of POIs. This will delete the previously uploaded POIs which were causing the crash.

Now the Quest 2 should boot up normally. Good luck!

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