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Road Angel "software out of date"

 
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Delt1c
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Joined: Nov 26, 2005
Posts: 16

PostPosted: Sat Nov 26, 2005 11:29 pm    Post subject: Road Angel "software out of date" Reply with quote

Daughter has just purchased a compact Road Angel, registered it over the internet and sycronised it via the PC. However when ever she uses it she gets a message saying it is out of date . This happens every time she tries to use it.
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Delt1c
Occasional Visitor


Joined: Nov 26, 2005
Posts: 16

PostPosted: Mon Nov 28, 2005 5:57 pm    Post subject: Solution Reply with quote

emailed road Angel and got the following reply which may be of help to others

Please find details below on how to download and install the firmware upgrade program.





1) Open "My Computer"

2) Double click on your Local Disk (C)

3) Click File/new folder

4) Delete the text "new folder" and type "Compact"

5) Click on start/run

6) type http://www.blackspot.com/downloads/software/compact/Compact-V2_36.zip

7) Click ok

8) Save the file to c:\compact

9) Open the Compact folder and extract the files here

10) Connect the Compact to the pc and check it says connected to pc

11) Double click on Compact_V2_36.exe (Will have a Blackspot icon)

12) Press button one

13) When prompted remove the usb cable from the Compact for 10 seconds then reconnect

14) Press button 2

15) Once the upgrade has been completed remove the usb cable from the Compact for 5 seconds then reconnect.

16) Close all of the windows so you get back to your desktop





You should now be able to update your Compact, if you still have problems please ring our support team on the number below when you are in a position to update your Compact so we can assist you.



Regards,



Technical Support
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Danialez
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Joined: Dec 17, 2005
Posts: 1

PostPosted: Sat Dec 17, 2005 4:14 am    Post subject: Road Angel "out of date" error Reply with quote

I recently bought a Road Angel Compact and I am also getting this 'out of date data' error. This happens every other time the unit is powered up. I have sent several emails to Blackspot but have had no reply yet. I saw this message thread and tried to use the link referred to (http://www.blackspot.com/downloads/software/compact/Compact-V2_36.zip) but it doesn't seem to exist anymore.

Has anyone got any suggestions ?? What does this zip file actually do? and does it resolve the problems ?

Is this a common fault on the 'compact' ??
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