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700 not working
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lyngarth
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Joined: Sep 15, 2005
Posts: 56

PostPosted: Thu Sep 15, 2005 11:26 pm    Post subject: 700 not working Reply with quote

Hi
I got myself a new t/t 700 just over a week ago, but today it stopped working, when I go to switch it on, it plays a short burst of music and you get the two hand logo then the yellow bar scrolls across the bottom and it then turns its self off.

I got it from Amazon uk but all they said was to talk to Tom Tom, which I have sent an e-mail, but was wondering if anyone here might know what’s going on???

Cheers

Lyngarth
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Eldar
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PostPosted: Thu Sep 15, 2005 11:43 pm    Post subject: Reply with quote

Have you tried resetting the unit (the reset hole is at the bottom of the GO, the commonly used tool -a paper clip)?
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lyngarth
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Joined: Sep 15, 2005
Posts: 56

PostPosted: Fri Sep 16, 2005 7:45 am    Post subject: Reply with quote

Hi,
Just gave that a go but still no luck Sad does anyone know a phone number for tomtom, I have sent them a e-mail, but it will take 48hrs for a reply, and just contacted Amazon and told I can return it but will take up to 30 days.

And as seeing as I'm off for a 3 week driving holiday around the UK (2 weeks time ) I would realy like to get this thing up and running asap.

Cheers

Lyngarth
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Oldboy
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Joined: Dec 08, 2004
Posts: 10641
Location: Suffolk, UK

PostPosted: Fri Sep 16, 2005 7:47 am    Post subject: Reply with quote

It's - 0845 1610009
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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dill
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Joined: Aug 05, 2005
Posts: 74

PostPosted: Fri Sep 16, 2005 7:50 am    Post subject: Reply with quote

I had been looking to buy something off Amazon Uk, but if that is how they treat their customers I will not buy off them.

Thanks for tha info.

Its not upto TomTom to sort your Go out, Its up to Amazon.
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dill
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PostPosted: Fri Sep 16, 2005 7:58 am    Post subject: Reply with quote

lyngarth Have you checked out Amazons return policy.

http://www.amazon.co.uk/exec/obidos/tg/browse/-/502480/ref=br_ldr/026-8710889-2822031
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Eldar
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PostPosted: Fri Sep 16, 2005 10:12 am    Post subject: Reply with quote

lyngarth: try resetting it with the mains adaptor plugged in.
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rugrat2
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Joined: Aug 14, 2005
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Location: Hull East Yorks

PostPosted: Fri Sep 16, 2005 10:54 am    Post subject: Reply with quote

I had something similar I restored my bacup to the card and all was ok... might be worth a shot
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Eldar
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PostPosted: Fri Sep 16, 2005 11:03 am    Post subject: Reply with quote

he cannot switch the bloody thing on
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rugrat2
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PostPosted: Fri Sep 16, 2005 12:34 pm    Post subject: Reply with quote

Ah ok I thought he said it turned on and the yellow bar tried to load the operating system.just thought if it was a problem on the card it would not load,possibly re-bacup the card in a card reader might work.but of course I will bow to your superior knowledge Eldar.
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JAWS1975
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Joined: Jun 11, 2005
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PostPosted: Fri Sep 16, 2005 12:48 pm    Post subject: Reply with quote

the same thing happened to my 500 about 4 weeks ago the data on your sd card is not good you need to re load all the data from the tomtom website i did this and it worked fine

remember to back after all this is done

have a nice day
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JAWS1975
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Joined: Jun 11, 2005
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PostPosted: Fri Sep 16, 2005 12:50 pm    Post subject: Reply with quote

restore your back up sd card by connecting your 700 via the usb data cable and the cards data will come up on your pc

did you change anything on the sd card before it went awol
james
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Eldar
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PostPosted: Fri Sep 16, 2005 1:08 pm    Post subject: Reply with quote

ahem.... not only 700 doesn't have a SD card, it also switches itself off shortly after being switched on....
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wez99
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Joined: Sep 08, 2004
Posts: 91
Location: Manchester

PostPosted: Fri Sep 16, 2005 4:41 pm    Post subject: Reply with quote

Try Amazon again as they are usually excellant when it comes to product after care. The gave me a full refund on my classic, which was 10 mths old because of the unusable screen in sunshine problem. I was so impressed by Amazon, I purchased my 700 from them.

John
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lyngarth
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Joined: Sep 15, 2005
Posts: 56

PostPosted: Fri Sep 16, 2005 10:09 pm    Post subject: Reply with quote

thanks for all the replys, have tired evrything you good people have said but still not working.

So will send it back to Amazon tomorrow, and hopefully will not have to wait to long.

Did manage to get a tt 300 to use when on holiday ( my mate's ) but yet to use it, but was wondering if its the same as the 700, ( I know the 700 has a few more things) but the maps should be the same I hope ??

Anyway many thanks to you all

Lyngarth
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