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you won't mind me asking you a series of technical questions to prove your statement that your a computer GOD? Shame you weren't there when all of the people on this thread with issues with PC World were in one of the branches. You could have helped, no?
please do go ahead.
im sure you've noticed i just joined these forums a few days ago . - would gladley like to help in future problems/issues.
the customer pays your wages, attend to them first.
If PC World can't (or won't) get that simple first law of retailing into their thick skulls they deserve every criticism they get and if you don't agree, so do you!
If the guys are standing around-then by all mean your statement is correct. but if you were to attend to the J9 store you wouldnt be standing for long- out managers have trained the staff to a high level in approching customer asap.
Joined: Dec 06, 2003 Posts: 335 Location: North Surrey (TW17) UK
Posted: Thu Aug 11, 2005 6:47 am Post subject:
The whole Dixon group is unfortunately proof of the saying 'you can fool most of the people most of the time'. I was forced by need to go to my local PCW once to get an Epson cartridge one weekend, and whilst I expected to pay for the privilege of getting one on a Sunday, I ended up paying OVER Epsom RRP at a 'discount' store.
In any business, you charge what the market will stand, and Dixons is proof that 'Rip off Britain' is in the main the fault of the British Public. Not enough people will take the trouble to investigate their proposed purchase in advance, and that applies to commercial buyers in all fields, as well as individual private buyers.
Malcolm _________________ Go740L App 9.510 Europe 985.8155
RDS_TMC mount
Home 2.8.3.2499 Win10 Home
Joined: 14/03/2003 22:46:42 Posts: 953 Location: Oxfordshire, England, United Kingdom
Posted: Thu Aug 11, 2005 7:22 am Post subject:
I have a cheap all-in-one printer, photocopier and scanner and because it was cheap, the replacement colour and black ink cartridges are very expensive.
We have an independent computer shop in the village where I live which, for most things, is cheaper than the average chain store. Especially since we know the man who owns it and can occasionally wangle a discount from him! ;-)
However, the last time we went there to try and buy a replacement cartridge for my printer/copier/scanner, the price had gone up considerably - enough for us to want to look for it elsewhere at a cheaper price!
We took a hesitant trip to our nearest PC World only to walk out with the exact same cartridge that we would have bought at our independent PC shop, only about £5.00 less in price! 8O
Although our local PC World isn't very conveniently located and is quite difficult to get to at busy times, it was worth our while going there on this occasion and we will probably be returning next time I need a new cartridge. The shop is fine as long as you know exactly what you want, can walk right up to it and purchase it without needing to know anymore about it and the price has been proved lower than any other retailer.
Otherwise, like the majority of other people, I like to steer clear of it for major purchases requiring a bit more consideration and money!
Regards,
Bo Peep. _________________ TomTom 730
HTC Desire - Co Pilot Live Premium (Europe)
Joined: 15/08/2003 19:24:12 Posts: 223 Location: United Kingdom
Posted: Thu Aug 11, 2005 8:11 am Post subject:
egraphix wrote:
russgunn wrote:
you won't mind me asking you a series of technical questions to prove your statement that your a computer GOD? Shame you weren't there when all of the people on this thread with issues with PC World were in one of the branches. You could have helped, no?
please do go ahead.
im sure you've noticed i just joined these forums a few days ago . - would gladley like to help in future problems/issues.
1. What type of HDD's work in a stripe 0 RAID array?
2. What type of HDD's won't work in any RAID array?
3. Will a USB 2.0 mouse work in a USB 1.1 port?
4. What does FCPGA stand for?
5. Why is the cache level important on a CPU?
6. With regards to memory modules, what does CAS latency mean?
Joined: Dec 09, 2004 Posts: 127 Location: Coventry
Posted: Thu Aug 11, 2005 9:15 am Post subject: Re: PCWorld - Always Good For a Laugh!
buzzstrikerate wrote:
sorry to any body trying to bye a gps system from pcworld or any of the Dixons Group stores i have work for them for over 10 years and you can proberly put the picture erros down to printer as this would not be the 1st time they have messed up like this compaq pcs with picture to packard bell 37" plasma tv with screen size saying 42" ect ect. As for the sales staff not knowing the product well that just depends on who you talk to. some of us take the time to know what we sell some just bullshit to get your money and will not take the time to get the know what they sell sorry but its is hard to keep the good sales staff but dunt let that put you of we out there if you look ps their is no way a navman would run tomtom 5 as they are based on an old version of windows ce and not pocket pc as well you know.
Er, could you say that again please? _________________ Garmin C320 & Garmin Quest
Joined: Jun 16, 2004 Posts: 454 Location: London, Ingerlund
Posted: Thu Aug 11, 2005 10:25 am Post subject:
The problem with PC-World is that if you are any good, you won't want to work there. Therefore, the only people who work there are those that can't get jobs at other computer companies. This may be because they aren't old enough yet and they might get there eventually. Ditto the staff working in Dixons, they never know anything about their products, but if you go into a specialist, independant hifi or home entertainment you will get excellent advice and service.
This is precisely the same reason why you don't get qualified chef's working at McDonalds.
Joined: Mar 11, 2004 Posts: 1199 Location: Park Gate
Posted: Thu Aug 11, 2005 10:54 am Post subject:
chris_w wrote:
Anyway - opinions expressed. I'm sure there is a positive side to PCW I just don't seem to have found it
The ability to go in view what they have on display, have a play without being disturbed by staff, compare the various models, then go home and order what you want from another retailer on line. _________________ Graham.
TT Go720, App:9.510(1234792.1) OS:842337
GPS: V1.20, Boot: 5.5279, Home: V2.9.5.3093
Map: Europe V910.4892
Map: Europe_Truck V870.3421, Kingston 8GB SD
Nokia 925 Windows 8
Joined: Nov 09, 2004 Posts: 628 Location: West Yorkshire
Posted: Thu Aug 11, 2005 11:41 am Post subject:
xda wrote:
The ability to go in view what they have on display, have a play without being disturbed by staff, compare the various models, then go home and order what you want from another retailer on line.
Agreed - it only goes "Pete Tong" when you try and buy something or ask a question. _________________ Thanks,
Actually I did purchase a bargain at the PC World in Notts a few days ago....
A genuine Epson Printer cartridge for 97p each, so I got 2
On the downside, I walked past the PDA section on the way out where a sales guy was telling a customer that all the PDA's had Windows 2003 and would run any software that is on his home PC.
Oh and I asked if they stock SDIO WiFi cards (I wanted a touchy feely) and another sales guy directed me to the camera section. . _________________ HP iPaq rz1710
Tomtom Navigator 5
Wired GPS
________________________________________
1. What type of HDD's work in a stripe 0 RAID array?
2. What type of HDD's won't work in any RAID array?
3. Will a USB 2.0 mouse work in a USB 1.1 port?
4. What does FCPGA stand for?
5. Why is the cache level important on a CPU?
6. With regards to memory modules, what does CAS latency mean?
Oh oh oh, I know this:
1. Squarey one's
2. Pointy one's
3. No because the difference is 0.9 and mice like holes :-)
4. Failed to Complete Please Go Again
5. Because the more it has, the more Intel can charge
6. I forgot _________________ HP iPaq rz1710
Tomtom Navigator 5
Wired GPS
________________________________________
If you all hate PC World so much, then why do you even bother visiting their stores or buying from them? Then you come home and moan about them on a website. What fun lives you must lead! Sounds like one of those "Yawn" Forums that NOBODY moans about, because there is more to life.
Joined: Dec 09, 2004 Posts: 127 Location: Coventry
Posted: Fri Aug 12, 2005 8:58 am Post subject:
Googly wrote:
If you all hate PC World so much, then why do you even bother visiting their stores or buying from them? Then you come home and moan about them on a website. What fun lives you must lead! Sounds like one of those "Yawn" Forums that NOBODY moans about, because there is more to life.
Don't hate them, don't hate anybody. Life's too short. I'm very grateful to PCW for providing me a free showroom of things I mostly don't want but like to look at and a few things I want to buy but prefer to buy from somewhere that offers a good buying experience. It's not only PCW that provide me with this service, there's lots of others in all sorts of retail arenas. Believe me, I'm very grateful.
PCW have done their research and probably done it well. They target particular demographics of the population and provide that group of people with what they want. It's just that I'm not in PCW's target group. Nor, I suspect, are most people regularly active in this forum. But that's for them to declare, not me.
This is a useful forum. I've read comments on anything and everything GPS for a time now, filtered out the stuff I don't want and used the stuff I do want to research the piece of kit most approporiate to my needs and a short list of recommended retailers. Having purchased a product I use the forum to exchange meaningful data with others who have valuable hands on experience of the same product. No guesswork and no bullshit. Just data, information and knowledge. It saves all that tedious stumbling around in the dark and and frees up valuable time for having fun and enjoying life.
Thank you for your opinions. _________________ Garmin C320 & Garmin Quest
Posted: Today Post subject: Pocket GPS Advertising
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. - would gladley like to help in future problems/issues.
